Paducah, United States
5101 Hinkleville Rd
$$
+1 2704439747
N/A
Wheelchair-accessible entrance
I went in with a virus on my laptop and it got fixed,however not all of the problems I mentioned were fixed. It's a brand new laptop so the family control shouldn't be set up and wont allow me to do simple things I need for class without having to download this and that and still not work. We've put in over 1000 in this thing and still have bad results.
like
The young man who assisted me was very patient and very knowledgeable while assisting me! He did a good job of explaining things in a way that I could understand them since I am not computer savvy.
Then Geek squad girls are hot the guys kinda weird but both genders had many people whole seemed unknowledgeable about technology at all as I have studied technology all my life I tried to have technological conversations with them they seemed baffled others seemed like they were on the samepage cudos to them
I was turned away for a broken keyboard. I made an appointment the day prior and described problem on the phone with a Geek Squad employee. They said they would be happy to look at it, but when I arrived I was told they don't look at hardware and would only send it away (which would take several weeks). I drove an hour to get here, but they could've easily told me they wouldn't repair hardware over the phone and saved me the trip. This is clearly a very mediocre and poorly trained staff if they don't even have the knowledge to look at a keyboard.
Great store and very helpful Geek Squad.
They're really proud of their services
Very helpful
Deli
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