Paducah, United States
100 Marshall Ct
N/A
+12704426884
Though it's my understanding this nursing and rehabilitation center will be under new ownership and management soon enough I want to give it a shoutout anyways! In 4 years time now I've had both my mother and my father at this facility for rehabilitation and physical therapy and hands down they received the very BEST of care and concern from staff and management there. The overall quality of life and care for the residents and families is truly second to none. As such I hope and pray that same quality of life and care is continued on under the soon-to-be new ownership and management for Superior Care Nursing Home and Rehabilitation Center! Located in the Information Age Park towards West Paducah, KY. just off Blandville Rd. directly across the street from Lynx Services, you can't miss it. They will take care of and treat your loved ones right through and through! God bless you and your family always, see you there!
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My husband was sent there for therapy after knee replacement but got very little therapy. Instead he was treated more like a prisoner than a patient. They go through all your belongings and keep what they want. When you try to inquire about missing items the person you need to talk to is never there. The patient is not allowed to leave the room except to go to the dining room for meals. (This is also considered their therapy.) The food is good but very little of it. They are only allowed one short visit per week. When I was finally allowed to visit after several days I noticed his legs were red and swollen. They had given him a bacterial infection that they were not even aware of until I brought it to their attention. The nurses were rude and uncaring. Don't be fooled by the name and big fancy building. The care they provide is far from superior.
This place is amazing. The food is good the residents have a choice at each meal. The care is heartfelt and every one has been so nice to my husband. Shout out to Hailey, a very special caregiver.
This place was awesome! They took very good care of my husband and I observed the staff doing the same when many others. Not easy work, as they deal with people at low times in life. Having been a healthcare professional for many years, I know it’s a tough occupation. We are thankful.
I am mortified at a few day shift employees, one in particular is a bully (to which if the universe holds a ying/yang her loved ones will endure the same care as she has provided to others.) sadly my father had to go for rehab after breaking his hip, these people refused to be bothered by anyone needing to toilet or requiring assistance to get to the dining room so on Easter Sunday they made him stay in bed bc they couldn’t be bothered with getting the lift to get him out of bed into a wheelchair! On top of that they have rules that will not allow anyone that doesn’t eat in the dining room to eat the food they serve there instead they told my dad on Easter Sunday in front of me he would have to stay in bed and eat in his room and that he was not allowed to have the ham dinner but rather he had to eat a pimento cheese sandwich !!! I was livid needless to say after I unloaded in the nurse for her rude arrogant bully aide I went home fed my family a beautiful meal with the freedom to choose the foods they like then I promptly went to the hospital with a heart attack. I’ve worked in health care for over 40 years and I have never seen such dehumanizing treatment of patients . The night shift were all very nice and extremely accommodating. If the director thinks they are safe behind the once glowing reviews I promise you are not and if you have allowed this type of behavior from staff you should be fired.
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