Paducah, United States
331 Jefferson St
N/A
+1 2704420966
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Oil change
Had appointment first things in the morning, dropped off at 7:30am. On my way home walking so an older vehicle going in that direction. Later around noon called and said I was next up. Call around 1:30 and they told me it was on the rack. Walked back up to Troys at 3:15. My car was parked at the same spot I left it. Went in and asked if it was done and they said they never pulled it in, said they thought it was in the shop when I previously talked to them,which I believe was not true. The older vehicle I saw on the way there was in the shop but my car hadn’t been touched. They just seemed to act as if they could care less. Piss poor costumer service will not be going there again.
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Troy's is my go-to mechanic in Paducah. He's proven over and over to be not only knowledgeable but also honest and trustworthy. He's always done right by me!
I have depended on Troy's for many years, always honest and upfront about repairs, use only OEM or equal quality parts and found Troy's mechanics to be far sharper than dealerships especially with older vehicles.
I dont trust anyone with our Ford F350 except Troy's Auto Service. They are the best.
Great service, great people to work with, honest hard working people that care for the community
Deli
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