Paisley, United Kingdom
26 Causeyside St
N/A
+44 1418487727
Terrible company! Repairs not carried out (seems to be a running theme in the bad reviews.) A certain member of the office staff has terrible attitude towards tenants! I had to get the environmental health involved with a serious repair in the property that I rented as when I called the office to report it the response I got was \well what do you want me to do about it?\ Having experience being a tenant in the privately rented sector for many years I can honestly say that Let it have been the worst company I've ever dealt with, definitely would not rent a property from them again. Only in it for the money no care for the landlords properties or the tenants that rent said properties!
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I’m afraid I can only echo what other previous negative reviews have said. On entry, I found the flat was not nearly as clean as it should have been and I provided extensive amendments to the inventory to avoid disputes when the lease ended. I was told after this that I would not be charged for the items I had mentioned on vacating. This seemed like a fair arrangement and I didn’t feel there would be anything more to worry about on the matter. On vacating however, I was indeed charged for cleaning and it was as if I had never written any amendments at all. I recovered my deposit after using an independent judiciary. Let it’s reasons given for charging me amounted to two sentences with no grammar and the word ‘tenant’ was spelt incorrectly. This is the second letting agent to have charged me for dubious cleaning claims. It’s a pity as most of the staff seemed very friendly to deal with during my tenancy and my problems arose to the inventory clerk’s baffling unprofessionalism on vacating. If you are going to use Let it, I would suggest you don’t take them by their word and make sure you have enough evidence at hand in the likely event you have a dispute to get your deposit back. Keep records of all correspondence and take photos. Please take a look at some attached photos for examples of supposedly ‘clean’ items listed in the inventory I was given....
Let It Paisley were fantastic in helping myself and my partner through the renting process as first-time tenants. Monica was always a phone call or email away to guide us through our next steps and support us. Thank you so much!
Couldn't have asked for a better experience. I had been looking for a new flat for months due to severe issues with my previous agency, Let It was the only agency who took every measure to help me find the prefect flat and ensured that the background checks, paperwork and moving date were all in place as quickly as I needed. Less than a month later I am already moved in and settled. A flawless process and highly recommend!
I recently ended a tenancy with Let It Paisley and was very happy with the service I received. Communication was great and when I needed assistance, they were more than happy to help. Special thanks to Lynn, who helped me with ending the tenancy and gave me all the required info via email. (And also for helping me get back into my flat when I accidentally locked myself out. Many thanks :))
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