Paisley, United Kingdom
1 Johnston St
N/A
+44 1292400019
WORTH THE READ if your thinking of purchasing or have used this company! Not even worth a star!! This company is by far the worse company I have ever had to deal with! Please please DO NOT part your money with these people! We parted with over 2000 expecting delivery in 3-5 days. We were then fobbed off for two weeks without any confirmation at all about a delivery, we phoned each day asking for confirmation and yet we would get another excuse, " a delay" but without an explanation as to why there was a delay. The fraud team had to investigate this for us, we eventually got our engine delivered 41 days later with no warning what's so ever. It was no longer needed as I had to purchase an engine from a much more RELIABLE company. However I returned the engine that engine engineering sent me in replace of the old unit which was meant to go back from my van, which they was meant to give me a refund on, however two weeks after taking the engine back I am told it's not a straight refund I have to go through a cancellation process which works in there favour because you only receive 20% through a refund. , yes we paid over 2000 and are only expecting back the deposit of 620 and they can't even do that. This is still ongoing and we are still waiting on the deposit from these people which quite honestly I don't think we will get. The men you speak to are intimidating and have also reached the local headlines for police raids on armed weapons and stolen goods, a member of staff was also attacked while opening up. Probably because they have frauded them people off too! Please please don't use this company. They took our family's money and couldn't care less don't let them do it to you.
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Appalling company, 6 July 2015 I ordered and paid 1,500 for an engine, a week later they sent the wrong one and denied it even though 2 independent mechanics confirmed it was wrong, EE insisted on having both engines back, once they had both engines they said they would recondition mine in 3 - 5 days - 7 weeks and 50 phone calls later they tried to deliver and i refused, I am now trying to get my money back. From all those phone calls plus e-mails and a letter the entire response was NIL.
This is the worst company to deal with. Paid for an engine that never arrived. All contact was through emails as the manager never speaks on the phone. What a joke. Was only ever given a small percentage for money back and still fighting for the rest. Do not deal with this company as you will be let down
Do not deal with this company. They are crooks. They will not give you're deposit on the engine back. The courier will delay picking up the engine and then they say it arrived back late and you're not entitled to a refund. When I asked for a breakdown of the surcharges they told me it would cost 300 for a report. When I asked for the contact number of the accounts department they said they didn't have it. STAY AWAY!
Bought Mondeo Engine 1700 plus (inc s/chg). 5 days turned into 5 weeks. Quite satisfied with the workmanship with the engine supplied. However, they messed up the return courier request and refuse to return my surcharge (480) saying it was returned late though it was clearly their cock-up. Company has a real poor approach towards customer service. If this is the sales side -- can you imagine what a warranty claim would be like??? Now seeking recovery via Trading Standards / Legal channels. BIG mistake choosing this company!!!
As a recent customer , I have been informed that i am not allowed to review my experience dealing with this company.
Avoid, Avoid, Avoid, this company is the worst we have ever dealt with, we are in the motor trade in London & can tell everyone that their honesty borders on being illegal, they will take your money & if you do get an engine which in our case took nearly 3 months, then we could not get our 480 surcharge back, we checked them out with companies house only to find that they had already applied to be struck out in October last year, this was before they took our money for the engine , we searched a bit further & found that they have done this on a regular basis over the last 10 years they have folded the business then opened again with a similar name that the average person would not notice, but always under the same address but with a different company number & who looks at that fine detail when making a purchase, I feel sorry for the staff who obviously don't realise that each time they do this it also means they have no employment rights or protection as they make sure they strike the company out before the legal employment rights starts, so they could have been there years but because its a new company every 18 months to 2 years then they lose all their rights, they have some very decent people that work for them like Robert, John & Cameron, but they also have some very aggressive staff like Paul & a manager called Jack who can’t even come to a phone, I will do all I can to bring this company down so they cannot deceive the public anymore, I will use every social media platform to make sure as many people as possible know about them & to avoid them like the plague.
DO NOT USE!!!!!!! They supplied us the wrong engine. Excepted it was wrong and had the engine collected from us with the promise of a refund. We as of yet have had no refund and are taking court action. The worst company I have ever dealt with. AVOID AT ALL COST!!
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