Paisley, United Kingdom
Abbotsinch Retail Park
$$$
+44 3456009176
N/A
I would never use this service again. If you are unhappy with the cut here, then tough, that is the attitude of the staff. They will blame it on you and refuse to fix what you are unhappy with. So no matter what you ask for here, if you don't like it then you are pretty much stuck. If you make a compliant the manager will refuse to talk to you and put the person you are complaining about on the phone. This is by far the worst service I have ever had, my dog looks terrible as they have shaved in her legs then not cut her coat at all, so she looks worse than she did when she went in. I'm not sure how any pet loving professional would leave a pet looking like this. We asked to get her taking back in to fix which they weren't interested in, they refuse to acknowledge that we are unhappy with the service they provided. The lack of professionalism and procedure for dealing with someone who is unhappy with the service provided is unbelievable for the size of this organisation. It appears that no pride is taken in the work carried out and no thought of the dog. The customer service is non existent and the attitude by the staff is disgusting. This is hands down the worst service we have ever came across.
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Absolutely disgusted paid 43 for groom and 6 for spa package poor dog came out with dried dirt stuck on legs. Did not look or smell like idog had been shampooed or conditioned applied. Clearly they seem to cut corners but quick to take cash. . When complaint made to the manager she could not care less . We will not be going back disgusted by poor groom quality and manager. Gone to plenty of better and cheaper groomers .who have done a much better job. Go to a local small business instead. Don't pay over the odds for very poor service at pets at home.
So inexperienced .Try getting a nervous german shepard up on a table that is not suitable unless your dog can fit in your handbag .Nails clipped NO .she managed 3toes at the back foot and they are now worse that they were before .I'm so disappointed. Young inexperienced girl on her own .I gave one star just because she tried to be nice .NO GO .For a big company like Pets at home it's a shambles .
Fantastic groomers competitive price
Great service and friendly staff who listen to what you say. The salon is always as clean as it can be for a dog groomers, it's 100 times cleaner than any other groomers I have been to. Only reason for 4 stars is it is a bit on the expensive side to get a full groom
Great job, very professional.
Having previously been to the groom room my last visit was very disappointing.. Dog came back with an uneven cut and under his leg was shaved to the skin
Very good with our nervous dog, she came out soft, fluffy and clean with clean ears and nicely trimmed nails. We were pleased as it was her first time at groomers.
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