Palm Garden of Winter Haven

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Winter Haven, United States

palmgardenofwinterhaven.com
Nursing homeAssisted living facilityHome health care serviceRehabilitation center· Nursing home· Assisted living facility· Home health care service· Rehabilitation center

Palm Garden of Winter Haven Reviews | Rating 2.4 out of 5 stars (5 reviews)

Palm Garden of Winter Haven is located in Winter Haven, United States on 1120 Cypress Gardens Blvd. Palm Garden of Winter Haven is rated 2.4 out of 5 in the category nursing homeassisted living facilityhome health care servicerehabilitation center in United States.

Address

1120 Cypress Gardens Blvd

Phone

+1 8632933100

Accessibility

Wheelchair-accessible entrance

Open hours

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Tawana Crouse

My family and I could not have asked for a more positive and pleasant experience for our mom. The team at Palm Garden was outstanding. The nursing staff and physical therapy team made her recovery exceptional. Doctor said she was four weeks ahead of schedule thanks to them. The cleanliness was far above board, and we have experience with other facilities! Never once was there an unpleasant odor. The food was terrific, my mom never once asked us to bring in food. She was excited to see what was being served at every meal. The administration is caring and concerned. It starts at the top and trickles down, that is very evident in this organization. Samantha Clearwater, thanks to you and everyone at Palm Garden. Our prayer is, we don't need you again! But, if we do, we have confidence knowing you and your team will take great care for our parents!

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Ann Murphy

This place is absolutely horrible! STEER CLEAR! My mother stayed here for 1 1/2 weeks after surgery for rehabilitation. There were not enough exercise machines for the patients scheduled per time slot so they had to waste part of their precious 30 minute allotted rebab time waiting in line. Other than that 30 minutes, patients are left in their beds to rot. In 1 1/2 weeks, my mom only sat on a toilet once - when I demanded she receive a shower (only one given in the entire time). Her roommate had been in there for 3 weeks and had never been taken to the bathroom or shower. They are left to urinate and defecate in their beds. How humiliating and demeaning for the patients and their family! There never seemed to be a shortage of help, though. The problem is that they were always at the nurse's station all chatting with each other, not helping patients at all. The ONLY positive about this place were 2 great, wonderful nurses she was lucky enough to have - Alvin and Tina. Many thanks to you two!!!!!!!!

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Angie Slaughter

My Sister was a patient at Palm Garden. Every time we were there visiting, we observed the staff interacting with her in a pleasant way. They were \connected\. You could tell that there was more to the interaction than just business. They would follow up on a previous conversation, personal things, like \oh this is your sister that likes to shop\, or she would tell us something about them, like \his son is in a band\. We never walked down the hall that we weren't approached and she was hugged, or given an encouraging word. When she had an issue about the food, it was addressed immediately. As a family, we were invited to progress conferences. She loved the physical therapy department so much that she chose to go back as an outpatient after she was discharged. I have referred many friends to PG since our experience.

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Milagros Souchet

They talk a good talk. If you are not there every day, your love one is going to suffer specially if they are in a wheelchair and can’t get out of bed on their own. My love one can express her needs and also get upset. If they speak their mind or call their love ones for help their will be retaliation from the staff

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Basilio Castro Santos

I call the Police to remove my mother from this place. Don’t let the nice building fool you. Don’t take your love one their. Horrible Service.

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