Palmers Green, United Kingdom
The Old Bakery, 2-3 Pymmes Mews
N/A
+442088298244
I had a boiler problem Their man turns up and fits a pressure/temperature valve and leaves after 10 minutes He didn’t show anyone or talk to anyone, the tenant arrived 5 mins after he left (15 mins after he called him to say he was there and the tenant told him he was on his way and would be 10-15 mins) There wasn’t any hot water The man could’ve sorted that there and then even if he had to go out and get a heating coil or whatever I emailed and messaged the boss directly and he refused to respond unless I paid him for the valve installation parts and Labour I explained that the boiler wasn’t fixed and I would happily pay for the work once the boiler was fixed He refused to reply to me, sent his man round to remove the valve and left the boiler with a screw instead which is illegal Has since refused to respond to a single message or email I have several properties, have never had such a dreadful experience in all my years of dealing with boiler companies I have found a new reputable company that came round, supplied me a quote and replaced the boiler Easy - do not use this company
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Ian and team have just fitted a new boiler and a new cylinder in my London flat. These are challenging times to do such work however nothing worried them. The whole process was very simple, punctual & professional. I have had the best experience and could not be happier. I also received outstanding customer service from the lovely Samantha. Thank you all!
Very swift communication , installation of the new boiler was a bit delayed on the day and I was worried they may not be able to carry out the work, but they did! The engineers were very professional, quick, cleaned up after the installation was complete, we are very happy with all the work done and can highly recommend!
Had a new boiler installed a few months back. First class, professional service would highly recommend... 5 stars! Can't thank you enough..
I've used the team many times from general plumbing to a new boiler installation and for the ongoing service lots of times over the years. I've always had top quality service and customer experience. Highly recommended.
Deli
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