El Paso, United States
7100 Westwind Dr STE 250
N/A
+1 9155849090
I would recommend 100% amazing and extremely helpful staff that will get you through it no matter what. Sylvia was amazing extremely help from the very beginning great home choices preferred over all other builders. Staff was very helpful and always gave us options to pick what we wanted.
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The overall quality of our home construction is great. COVID 19 has impacted every industry and construction is no exception. This posed challenges in being able to deliver our home on time, but this is something that was out of Palo Verdes direct control. We are extremely happy with the neighborhood and the overall quality of our home.
I would highly recommend Palo Verde Homes. My son recommended them to me, and once I met Matt Cannon, I knew I had made the right decision. He was very helpful in every way throughout the whole process to help achieve my desired results. And thank you Tania for all your help too!
I have been living in my Palo Verde Home since October 2020. We picked PV over other builders because of their unique floorplans and the detail of each of their homes. We saw the entire build process and even though 2020 was a rough year they delivered our home exactly the way we wanted and even went above and beyond to find the upgraded appliances we asked for when they were delayed for months with their suppliers due to the pandemic. We were amazed by the end result of our home and the whole PV team was extremely helpful throughout the whole building process. Bobby our realtor worked with us to ensure quality control of our home, after every stage PV adressed any concerns we saw that were wrong or damaged to avoid any issues in the future. Overall it was a great experience and I always recommend PV to anyone looking for a home. Take care of your homes, point out any issues at walkthrough and you will be fine as long as you keep up with your maintenance at home. Warranty team is always there to help if any issues do come up which is inevitable. Any minor issues I have at home are fixed with a quick email and a visit from the warranty team.
The process was seamless! Palo Verde went above and beyond with communication and delivered our dream home. We are in love with our new home!
Everything about Palo Verde models caught my attention. The houses are very neat and look very comfortable. Also we had received very good comments about Palo Verde.
We have had an okay experience so far. When we first saw the model home we feel in love, so we decided to go with a buildable plan instead of purchasing a move in ready home. We started the process in July and are just now getting close to closing. The communication was terrible from the start. We were told the model home would come as is, minus the colored tile in the laundry room. Unfortunately, that was not true. The countertops were also an upgrade so we had to pay around 1,000 extra. We have been given multiple dates that were moved back several times. We even ended our lease based on one of these dates. It wasn't until we reached out that we found out the date got moved back again. We understand COVID has created delays but those delays should have been communicated asap. We had to put all of our stuff in storage and have been living with in laws for 2 months due to their lack of communication. Thankfully their communication has improved drastically now that the process is coming towards an end. We are hoping the quality of their work will offset the negatives we have experienced. I will be updating this review once we are able to move in.
The communication is key and great! Fast and friendly service was always available. Yes it was a great experience, and we love the house and everything they offered.
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