Paonia, United States
125 Grand Ave
N/A
+1 8002758777
Delivery
Wheelchair-accessible entrance
Some of the ladies and one of the men who work at the front desk are wonderful. Currently having an issue with missing packages and the delivery person/people bringing mail to the wrong address, and putting our mail in the incorrect mailbox. I was sent a stimulus check and never got it; pretty sure it ended up with my neighbors and sure their trashcan. My mom had a package she was expecting; says it's been delivered by USPS at our home address and that is M.I.A. too. Some of my clients end up with other people's mail in their post office boxes. They seem very unorganized and overwhelmed at this location.
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New to Paonia and I don’t have direct mail delivery. The staff has been wonderful helping me figure out how to address things in a way they get delivered. With the volume of mail delivery these days I am super impressed with how quickly my items are processed and the two main staff that I have dealt with (young man and young woman) have been so kind and professional every single time. Just a shout out and thank you for a small town Post Office.
3 out of 4 employees are not wearing masks and refusing to do anything about that.
I love living in this small town away from the city. I don't expect the post office to be a marvel of industry. I appreciate the small town feel and I really appreciate the employees who work hard to keep it going. It can't be a super fun job, but I have been met with good customer service and hard working people.
I called from Michigan and they answered the phone immediately. I needed information about a box that was supposed to be dropped off there from a business in their small town. The lady took down my phone number and said she would call me as soon as they receive it. She called me back as soon as it was dropped off to verify it was heading towards Michigan. Really impressed by this post office!
I don't know why this post office gets such bad reviews. I've lived here 28 years and though the postal employees come and go, they have been consistently helpful and friendly. Since Paonia doesn't have universal street delivery of mail, shippers often leave off the PO Box and try to send via USPS to my street address. The Paonia Post Office could send it back as undeliverable but, instead, takes that extra bit of care to correct the address. Also, the Post Office is the people nexus of the town where you meet friends and chat.
Bunch of dodgy folks down there.... they also rarely do what they're supposed to.
How do they always manage to find the worst people on earth to staff these places?!?
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