Paonta Sahib, India
NH 73A, MAHADEV CHOWK
N/A
+91 1246201184
Hotel Rockwood resort is at Batapul Chowk (Now renamed as Mahadev Chowk) on the Yamuna Nagar highway to the right side. I went for a function in banquet hall. This is my first visit and review is based on this visit only. Hotel is located on the prime location. Hotel has its own parking in the basement. Lift facility is available. Restaurant is located on the ground floor adjacent to reception. Banquet hall is air conditioned. Food is great and service is superb. Full marks for the cleanliness. Hotel is newly constructed and approx 5 kms from the city centre. It is third hotel in the city apart from Rockwood and Rockstar.
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Hospitality and service providers have reached a point where you don't have to work too hard to reach the standard required. Money is the first requirement and some realistic imagination. However, there is no end to the needs of guests and the faults that are pointed out by seasoned Hospitality Auditors like me. The most glaring shortcoming is that, in this age, the management has probably never heard of Sugar Free. Hence, you just have to manage on your own; there's no apology nor any attempt or promise to get it next time. Doormats are not available outside the washrooms and the normally-present toilet brush is missing. But, the hotel is really imaginatively constructed with the facility of a rooftop area for partying. The food takes the cake; tasty and really liked by all of us, young and old. Loved it!
Amazing professionalism and taste in the setting up of this property. Food takes the cake with the right taste. Money has not been spared in providing a comfortable place to stay
Nice place to stay. The condition of the room is good, clean and clean rooms. Good service. Good & tasty food.
Beautiful road touch location. Feeling of home away from home came when we arrived this Resort. Nice management, quick service, amazing amenities, helpful staff. Quick check inns check out procedure. Yummy food. All the rooms are air conditioned and spacious. This is the finest Resort property in Paonta sahib and is well suited to both business and leisure travelers. Have Restaurant, Conference hall, bar etc. Owner has one more beautiful hotel property with same name and located in near by area.
Newly constructed, clean and well maintained. Courteous staff. Nice food.
Rockwood Resort is very nice property. Hospitality is very good. Food is excellent. Service is quick. Property is highway touch. Manager Mr. Aalok is cooperative by nature. Rooms are clean and neat. Ambience is fantastic. I came with stay for 2 nights with my family. But we enjoyed and extended our stay of more 2 days. Food is qualitative and excellent .
Very very very bad experience with the general manager over their. Anything promised wont be completed ,kitchen staff is still good but the gm over their Mr Deepak Prashar will promise you many things and at last day he would say ho nahi raha bhai kya karre. Dont listen to him. Be safe
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