Par, United Kingdom
4 Par Green
N/A
+44 1726812271
Wheelchair-accessible entrance
Friendly and professional service. Brilliant communication even during lockdown. Helped us sell our house despite various issues within the chain.
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I phoned yesterday to enquire about a property to arrange a viewing. They said they had quite a few people interested, so FAC said they would contact the vendor and ring me back with a day and time. Then today I had a phone call from who I assume was the Manager, saying he was at the property for my viewing that was apparently at 2.30pm. I said I wasn't booked in yet and was still awaiting the phone call to arrange a viewing. He then proceeded to tell me they had phoned and booked it in with me and emailed confirmation. I said I had not been called back or been emailed to be booked it in. I was spoken to extremely rudely. He then said \I will go in and tell the vendor you're not interested in viewing the property then!\ I said I was interested in viewing the property and that I hadn't had any contact to arrange the viewing. I was basically called a liar and spoken to very rudely. All my calls are automatically recorded and there is no trace of this so called phone call. And also no email with a booking confirmation or address on to meet at. AVOID AT ALL COSTS! AWFUL SERVICE and staff. Extremely rude. The manager has really upset me in the manner in which he spoke to me and called me a liar.
Advisor gave us and explained relevant information very well.. He went into good detail on each element of the information we required. Thank you Richard for dealing with 2 older people well
Red Nelson at FAC went over and beyond to help organise the viewing of our dream property, and help ensure the process was as smooth and rapid as possible considering the circumstances. He was very easy to contact and communicate with, and a pleasure to do business with. He was very understanding and compassionate about our need to travel and organise from a distance, and receptive to our first-time buyer questions. We would most highly recommend his services.
Red has been an absolute star from start to finish! As the local agent he certainly knows his market. We took his advice and he found us a buyer in good time. Our property was being sold following a bereavement and as we were not local ourselves Red helped by accompanying viewers and making property visits to read the meter etc. He was always prompt to reply, even replying from home in the evenings, and he kept us fully informed all the way through. I can wholeheartedly recommend FAC in Par, the service was faultless. Red and his team were terrific, thank you!.
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