Paramus, United States
470 Bergen Town Center k12
N/A
+12012258203
Caroline helped my girlfriend and I set up our new Google Pixel phones. I can say this has been one of the best experiences shopping in a Verizon store. I normally go to corporate stores but Caroline showed kindness and understanding to our needs when it comes to new phones and getting us set up. I highly recommend going here for your Verizon needs!
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I was taken care of Cindy and she was phenomenal. She gave me everything I needed and wanted. Amazing customer service and I will definitely be going back and referring friends and family.
We bought an iPhone 8 Plus and screen protector Package at this Verizon kiosk almost a year ago. The screen protector broke about six months ago and we came back and the gentleman was extremely nice and said no problem, I don’t need the receipt and he changed it right away. We came back again today and the salesman would not even look in my Verizon account and refused to replace it saying I have to go back to the company. This rude salesman name was Jonathan G. Mr. G, you should learn how to treat your customers but you probably won’t be working there very much longer because of your attitude.
Jamier and Luis were incredibly helpful! They went out of their way to make sure I was on the best plan possible and we're even able to save me some money. Very knowledgeable. I found my Verizon go-to guys!
Caveat Emptor! Cindy and Jonathan convinced me to take a tablet that I did not want or need, assuring me repeatedly that the line access fee would only be 1 per month. When I received the bill (after the 14-day return period had passed), lo and behold, the charge was 20 per month and the fee to terminate would be 175. Verizon customer service got the store on the phone and Cindy was extremely rude and literally laughed about it. I don't think Cindy will be working there for much longer, but I will not be going back there and neither should you.
Caroline is the best, she went above and beyond in answering all my questions. Setting up my phone. Set me up with my discounts as well.
The people there we're very welcoming, they didn't have lines like the other Verizon locations. The staff in there knows their stuff. Go to Caroline, she will take care of you. Took care of me and my 4 lines.
The guys here were extremely nice in helping me purchase my new iPhone. They switched my stuff over for me and applied the very hard to put on screen protector all while being patient and entertaining. Great customer service!
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