Paris, France
8 Rue de l'Hôpital Saint-Louis
N/A
+33 144840000
Extremely difficult customer service. I would not recommend. They respond to only 30% of emails or so. You are better off calling. My shoot ended up starting earlier and ending earlier than I scheduled. I called them about the update on both occasions and they told me no problem--the equipment would be ready for earlier pick up and no problem returning early--that I would get the refund within a week. When I came to pick up the equipment they made me wait over an hour for a very small package. After returning the equipment early I had to wait about 6 weeks for a refund which included having to call them over and over again to make sure it processed--otherwise I am sure I would still be waiting or would have never received it.
like
I worked with them only once. for a small production. everything was perfect. the staff is gentle and available. they are IN the city which was perfect for our production needs. If I get back in Paris for work I would definitely work with them again. cheers ciao merci
Un rental compagny always bringing the newest technology in the game. They are very réactive to allow us realize our project with great gear.
The best place to rent good and professional equipments. Recommend!
Rented a wireless lac mic from here. The mic didn't work, returned it the next day after losing 10k in my shoot day due to the crap equipment. They would not refund the rental and claimed that the mic worked fine. I have 3 hours of unuseable footage that says otherwise!! Also they charged me for the entire original rental despite using it for one day. Don't give them business.
For my brothers wedding I had arranged to hire lenses (Canon 85mm F/1.2 MKII, and Canon 16-35mm f2.8 MKII), and despite the initial impression that the lenses were reserved, the shop failed to send any written confirmation, or provide a reference/booking number. What followed next was an odyssee od incompetence on behalf of the shop and its staff that I have never encountered anywhere else. The lenses where not despatched on the day that they were supposed to be, arriving on the morning of the wedding rather than a day in advance (as promised on the phone) causing us to have some-wait at the delivery address for a whole day) no courier tracking number was provided, and staff where not even sure on the phone what courier company had been used. The lenses arrived in the simple Canon pouches, wrapped in a layer of bubble-wrap taped together in a cardboard box. Any lack of damage is more likely to be due to a good-natured courier-service, than the amateurish packaging. No return slips/forms/courier bags/arrangements where present in the box for the return of the equipment, although courier service was paid for in advance as part of the lens rental. I was laconically informed (after calling multiple times again) that the courier would only be arranged on the day of the supposed return! Whatever this companies other qualities may be, in years of hiring camera equipment from various companies have I ever encountered a place so careless, arrogant, contempt and uncommunicative as this.
Matériel au top, l’équipe de préparateurs est très professionnelle et disponible, mais énorme point noir : les responsables manquent cruellement de compétences autant au niveau technique qu’en gestion de personnel.
Certainement ma pire expérience professionnelle ! J'ai rarement vu autant de harcèlement moral au sein d'une société et d'employés craquer et fondre en larmes. Pas moins de 30 départs en 1 an, on tire sur la corde, on change d'effectif et malgré votre volonté de bien faire, vous finirez par être considéré comme \des erreurs de casting\. Plusieurs Burn-out. Des stagiaires traités comme du bétail et avec un manque de respect impressionnant. Des reproches incessants pour vous culpabiliser et souvent sur des responsabilités qui n'ont rien à voir avec votre poste. Des dirigeants incompétents qui se déchargent de leurs responsabilités sur les employés. Bref la liste est longue et d'ailleurs la mauvaise réputation de photocinerent dans le milieu du long-métrage n'est plus à faire. À fuir.
Deli
The best companies in the category 'Deli'