Paris, France
77 Rue du Faubourg Poissonnière
N/A
+33 142659073
We arrived late at night due to a change in our air b&b. We were welcomed with open arms. The staff at the front desk are pleasant. Alberto is exceptional. Our suite was clean and spacious. There were 3 of us. I used the couch, but it was very comfortable with a down feather comforter. The kitchenette meant we had some downtime to eat and rest a bit. A patissierie is up the block, little grocery store next door, many restaurants and the metro is less than 2 blocks away. The suites are centrally located. The neighborhood safe and friendly. We only had 5 nights here. We're aiming for 10 next time!
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Staff is very friendly at arrival and provide good information about the city. My room was large & clean. The kitchen is well equiped even if I took the hotel breakfast.
My trip to France was a lot more comforting knowing I had a solid place to sleep. Service was great from the minute I stepped through the door. No complaints. Everything was clean and in order.
4 night stay at this hotel with family of four... nice experience . Breakfast is good...co operative receiption... MR .ALI and one person helps a lot... all are very co operative...kichen used by us for home food as big shop is adjacent to the hotel.and Indian market shop is near to hotel.. thanks.. will visit next time and definitely suggest to my friends
We stayed at the Serotel suites for 2 weeks in October after coming of a tour of Europe. It was great we had a place we called home .The suite was clean and relaxing. Thanks also to Alberto a friendly face so welcoming to us always there and gave us some very interesting sites to see and more to see on our next trip to Paris. John and Karen Waine
Loved it! The service is amazing! Very nice staff!!
Good location and fantastic staff
We liked this hotel and felt at home, mostly because of the staff, despite some problems. The shared areas like the elevator and lobby and so on, are pretty cramped, small spaces, generally clean but not so inviting. The small suite we booked was actually quite adequate for a family of three, with a door between rooms and a small eating area and kitchen, we thought it was big enough and reasonably priced for something that felt pleasant and adequate. The staff, especially the fellow who cleans and fixes things, were great. But there were things that needed fixing! the drains backed up, the phone went out (multiple times), the air conditioning stopped working (multiple times), in each and every case the situation was rectified in a kindly manner IMMEDIATELY, but it was inconvenient to keep asking them to get the AC working again, etc. In our room there was a faint smell of mold coming from the drains, not a big deal but they should figure that out. But we liked the place, we were comfortable and people were kind and the rooms are well designed and pleasant. Beds and linens were great!
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