Park Ridge, United States
115 N Northwest Hwy
N/A
+1 2245850004
Drive-through
Wheelchair-accessible car park
Cash advance
An actual branch where you can come in and talk to someone. It’s nice it even has a drive through atm section
like
Once again Citibank is demonstrating its lack of customer focus. Spent long time on toll free number on my Citi Priority card to be offered 17 choices "to get me to the right place but you do not have a "speak with a representative" option. After pressing all the numbers, I was asked for my PIN number, and told I could speak with the next available rep, only to disconnected. Repeated process, disconnected again! Called Park Ridge branch, explained my service request, (to stop a debit on my checking after vendor did not stop auto draft), and was told I had to go back to vendor because "they were the party doing the bank draft". Wasted morning with a Bank I have been doing business with for 30 years. So painful to watch this bank continue to slide downward.
Amazing staff. Kimberly, Meagan and Patrick all are great good customer service and they always willing to help in any way possible. Thank you
It’s very apparent that I am not the first one to leave a bad review about this branch and I am not surprised at all. I am a sales manager and always treat my customers with respect and always give clear explanations when dealing with my clients and it’s unfortunate I did not receive the same quality of service I have given for over 10 years. Ms Reyes my banker is very unprofessional and didn’t take just one minute to give me an explanation. I was treated like a low life. We will be taking our business somewhere else and recommend any other bank but this one. The bad reviews out number the good.
Staff is very friendly and will help you solve any problem to the best of their ability.
Very long wait to talk to officers for. Financial matter. Not enough staff. If you are in a hurry, make plans. People are very good and helpful though
The new building is so modern looking it looks like its from the year 2050. It is very cool.
Great service. Love this bank!
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