Brighton, United Kingdom
66-70 Dyke Rd
N/A
+44 1273329829
Jack and the team have helped us design and supply units to refit two bathrooms in 2020. Excellent friendly independent service and experience you cannot get at the larger chain stores. Next stop new kitchen from Parkers.
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The guys who installed the bathroom were excellent workers. Five days to take out the old bathroom and install the new one. Arrived on time worked all day and the quality of the work was superb.
Very friendly and professional service and a huge range of options. They took great care over managing my project and went out of their way to make the project run smoothly. I’d definitely recommend them. Thank you!
Helpful staff in store. Very professional job on site.
Knowledge of product and bathroom design *in-store* were excellent. The bathrooms they designed for us are beautiful, though they did mis-measure the rooms meaning everything's very close together but it's liveable. Customer service and communication however were non-existent. We emailed them regarding an issue for 2 weeks without reply. A \slightly water damaged\ cabinet, sold at a discount \as-seen\ over the phone, which initially was far too big for the wall due to the mis-measurement but then turned out to be completely warped & unusable anyway. When I eventually visited the shop and asked why they hadn't replied, I was told \Jack's a busy man\. We then received a curt copy & paste email reminding us of our Consumer Rights and suggesting we take the matter up with Trading Standards. We ended up taking them to the small claims court for a refund. They didn't even respond to the claim, defaulted and then refunded us the money through a consultant. 8 weeks of stress.
Deli
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