Utica, United States
350 Leland Ave
N/A
+1 3156249988
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
I love the fact that they will pick up prescription scripts at my home, fill them and then deliver the medication to my door. They are also very knowledgeable about what interactions to be on the lookout for. They also are more interested in helping the customers than they are in the money, which I think is needed in more stores.
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BEST PLACE AROUND TO BUY NEW READING GLASSES AND TO LOOK FOR A GOTH GF CAW CAW
If I could give this store a zero I would. I am constantly having problems in this pharmacy with ANY medication I bring in. Very recently no control of either party I had to pay out of pocket for medication and they charged me full amount even though I had a discount card from online. Once bringing it to their attention they told me I would get a refund on the card I purchased the medicine with. 1.5 weeks go by and no refund. So I bring it to their attention again and they tell me it is not a refund it is store credit. Okay fine, because I had to pay for medicine for another week out of pocket. So I go to pick up my medicine and figure it would be no charge because of the store credit I not only get charged again but I am told theres no such thing as store credit. After a long time of back and forth the money is finally returned. I was told by their manager at the beginning of this week that I would be able to bill the insurance for my meds on the 3rd. So I send my husband down to the pharmacy to get it and they charge him!!!! And only give him a 7 day supply instead of 30!!! Now I am furious!!!!! And I ask to speak to a manager again... which then the manager told me its ot their problem its mine\ and hung up the phone. I will NEVER do business with them EVER again after the BS I have gone through in the past month with them. they are unprofessional, and act like they are too good for any of their customers unless they know you personally. Nothing is ever their fault and they could care less of your situation or problem.
I don't fill any of my Prescriptions here but what I do here is Pay My Bills they have a Direct Pay Center that you can Pay Any Bill and you have the option of Paying either 1 Day or 2 Day or Regular Send which I'm thinking is about 5 business days there is a fee for this Service and it Ranges from 75 cents to 3.75 but it's so Worth it because it's Fast and Convenient!!! It's a Very Small Drug Store with Very Few Item in their Store but they do a good Pharmacy Business from what I can see and the Bill Payment Center does Very Well they Also sell Lottery Tickets and they do well with that as well!!! Also Very Friendly and Very Clean Store!!!
They never call to let me know a prescription is ready, and because of their odd hours, I can't get there before they close. They have meds I need, didn't tell me, and are now closed.
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Wheelchair-accessible car parkWheelchair-accessible entrance