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Parkway Subaru of Jacksonville

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Jacksonville, United States

parkwaysubarujacksonvillenc.com
Subaru dealerCar dealerUsed car dealer· Subaru dealer· Car dealer· Used car dealer

Parkway Subaru of Jacksonville Reviews | Rating 4.2 out of 5 stars (8 reviews)

Parkway Subaru of Jacksonville is located in Jacksonville, United States on 2400 N Marine Blvd. Parkway Subaru of Jacksonville is rated 4.2 out of 5 in the category subaru dealercar dealerused car dealer in United States.

Address

2400 N Marine Blvd

Phone

+1 8887457741

Service options

In-store shopping

Offerings

Oil changeRepair services

Open hours

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Chiara Woody

Worked with Allen and Grant, best experience buying a car for sure! Allen is amazing and will go out of his way for you, worked with my husband and I for a few weeks getting the deal through, had amazing communication and made us feel so valued as customers and truly looked after us. Definitely go in and ask for Allen, you won’t regret it! As for the car so far in absolute love! First time Subaru owner and I definitely recommend it!

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Duane Richardson

To All, just had the pleasure to deal with Parkway Subaru in Jacksonville on buying a 2021 Crosstrek and it was extremely easy. Highly recommend them. Subaru are great cars. I like to thank Mr. Travis Thornton for meeting my price and making it so simple for my asking price on my trade-in, price on the new car and the paperwork. Duane

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Patrick Hill

The service at this Subaru was unbelievably great. Whoever is reading this - Dakota in the service department deserves a raise! Seriously, she helped me out so much when I was in a bind when my car broke down while I was out of town. Everything was handled extremely quickly and professionally. She even followed up with me a week later to make sure everything was all square with my insurance company, which I would consider to be above-and-beyond customer service. I live in Raleigh but it might be worth driving down to this dealership just to continue to have this amazing level of service. Thank you Dakota and Subaru!

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Michael Smith

Really knowledgeable sales person I dealt with, ask for Allen Scott. No high pressure sales tactics. The Subara vehicles have unbelievable safety features and the turbo 4 cylinder shocked me with the acceleration it has. The Outback is really reasonably priced considering all the safety features and capabilities with the AWD.

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Philly Solano

Update: Angie the GM called and apologized for the unprofessionalism displayed by the Service Manager. She was kind and apologetic. I couldn’t delete this review like I was asked for some reason google wouldn’t let me. However I am changing it from a 1 to 4 stars based on my interaction discussion with Angie. service manager and needs to learn how to do his job. I asked to speak to his boss and Then was told I was not able to talk to the GM and would not let me talk to her. Then blames his service advisor that doesn’t even work in the same department for a quote that they didn’t do. DO NOT GO here take your vehicle to Greenville. I except the GM Angie Southerland to please call me back to discuss this poor display of customer service. As someone who has been a manager in this industry that IS NOT how you handle a situation like this. Ended up paying the full amount because I was NOT letting him take it out of his employees pay. Rest of service team were excellent and super helpful and displayed excellent above and beyond service. This review is about the rude and unprofessional attitude displayed by the service manager.

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Heather Rhodes

This is the only car dealership we've ever been to where the salesmen didn't fly over like vultures. A BIG shout out to Travis who is so patient, courteous, and helpful. He took his time with us to pick out our new Subaru Ascent and went the extra mile to search for the exact one we wanted. We are so so happy with the service provided here and we would recommend anyone looking for a new vehicle to visit. We honestly couldn't have asked for anything better!

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Sharon Caldwell

I have nothing but great things to say about the Jacksonville Subaru family! They are amazing people and so very friendly. My husband and I are so very happy. From sales to service 5 stars. They went above and beyond for us. They didnt pressure us in to purchasing anything. I would recommend them all day everyday. Thank you Travis and Dakota!!

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The Myth

I went there to get and oil change and possibly looking for a new vehicle and the salesperson did not know anything and kept having to go to the manager, finally the manager came out and was just rude and unprofessional. Once I left there the manager and salesperson kept calling and texting after I told them not to. I do not recommend going there.

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