Parry Sound, Canada
28 James St
N/A
+1 7057466999
Nate helped me with a hardware and app problem that was not Bell related at all. He spent almost an hour and did not charge me . My phone is now back working 100% and he changed things so my phone is now more user friendly!!! Thank you...
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Fantastic customer service at this Bell Store. Justine worked with me endlessly to solve my issue that took a couple of days. Justine kept investigating the issue after I left and then followed up with me .... and then continued working with me when I returned to make sure everything was resolved. Thank you Justine - you are awesome!
Went in today to setup a rural internet plan. The one girl didn’t know what it even was, the other said you had to sign a two year contract. I explained to her that you didn’t and you could bring your own device. She said no I was miss informed. The best advice she gave me was to go to the source in parry sound since she wasn’t willing to check her computer or make a phone call to double check. Went to the source, they setup the plan as a bring your own device, without any issues. Waste of time dealing with this store.
I just waited 1:15 mins on hold to try and resume a Bell service up north. I had to give up on the call since no one took my call. Thankfully (never thought I’d say this) I have Rogers in the city for all my services. By comparison , last week during peak periods - I was on hold max 5 mins w Rogers... I used to be a Bell customer for all my services but rightfully gave up on their customer service a number of years ago. Too bad there aren’t other options up north. Waiting on hold for 1:15 mins and now having to call back since I never got a hold of anyone is not my idea of customer service. Be warned.. Bell is as bad as ever...
Amazing customer service. Manager deserves a raise with some of the customers I witnessed her helping while I was in store! Highly recommend
Deli
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