Clarklake, United States
4705 Industrial Dr
N/A
+15175299129
I put my cat down a couple weekends ago. Took awhile for me to call someone. I chose these guys mostly due to price comparison with what was available at the animal hospital. I couldnt be any happier with their services. My cat came back quick. The "basic" urn was amazing quality. Much better than I thought it would be. A print or clay pawprint was included which was very important to me. I cremated a cat about 8 years ago and didn't get anywhere near the extras. Very heartfelt for such a difficult time. I will use them again in the future for sure.
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I’m not usually one to go out of my way to post a review, but Partridge deserves all of the positive praise. My family dog that I grew up with for the last 14 years passed away 3 days ago. I was on the fence about private cremation, but after looking through various pamphlets at my vet’s office, I chose to go with Partridge, and I’m so glad I did. Not only were they beyond helpful, but they were very empathetic and worked to make sure I got exactly what I wanted. My dog was picked up from the vet by them on a Monday, and his ashes were at my front door by Wednesday. I can’t recommend this company or their professional service enough.
They went above and beyond for me during a tragic time. They were so kind and helpful. They are very much appreciated. The packaging was so nice and the personalized things for my Mr.Liz brought a smile thru a time of tears.
Wonderful company, they went above and beyond to give our beloved girl good aftercare. I was not told (and did not ask) for details about her cremation from the er vet other than it was private so when I received her remains I was concerned she would carelessly packaged. However, she was in a beautiful urn, her paw print is perfect, and they included grief support materials. Thank you so much for taking good care of her!
Absolutely terrible!! Came to pick up my beloved pets ashes today. The container was way to small for the amount of ashes. They attempted to tape container down. Lid popped open and I had ashes all over me. There was a hole in the bag which they attempted to cover with a piece of tape. My heart is broken already and then to deal with this. Shame on you for your lack of not only professionalism but lack of compassion. Vet said they would take care of it for me. People take you beloved pets elsewhere for this service! ***I changed my review from a 1 to a 3. I did receive an immediate response from this company and they did go above and beyond to make the situation right.***
Very professional, compassionate and understanding. One price and we had lots of choices of urns. Offered free shipping or pick up. Seems like more then just a job to them ️
I received my dogs ashes in the mail and the urn was broken upon arrival. It was clearly just a packing error, truly an accident. I reached out to the company who got right back with me to ensure the issue was corrected. Even offered that I pick out an upgraded urn at no additional cost to me. It came today, I couldn't be any more satisfied. Great customer service, thank you!
Partridge Enterprises did an outstanding job handling my dog's remains and beautifully presenting them to me. Putting my dog to sleep was one of the most difficult experiences of my life and when Animal Emergency Center in Novi told me they would take care of the cremation arrangements, I had no idea what to expect since I have never used cremation services before. Partridge vastly exceeded my expectations. The ashes came in a beautiful carved wood box accompanied by a paw print stamp, a card, the Rainbow Bridge poem, and resources for pet grief services. Everything was meticulously packaged with care and respect. I cannot express my gratitude enough. Partridge added beauty to a very difficult and sad time.
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