Pawtucket, United States
201 Concord St
N/A
+1 4017231897
The online reservation service was easy to use. I was able to fill out everything online and was ready to go. Unfortunately I discovered before I moved in that I no longer needed the space. They were able to cancel my lease and refund within the day. Will definitely consider this location again in the future!
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I would definitely give this storage facility 0 stars! First off, I will start by saying I had the worst experience having my belongings ina storage unit here! My unit was compromised not once, but TWICE, within a 6 mth time frame. Not only did I have my personal possessions stolen, but there was obviously no solution to the problem, the first time around, as it happened TWICE! The staff didn't even seem to bat an eye about the situation and I believe handled it very unprofessional. I had to move my whole life into this unit and it was not safe. The insurance is a joke and was told the second time that it was an inside job, from a previous disgruntled employee. I will forever deter people from using this storage facility and never forget how careless this company is.
Everything was as advertised in the emails and the only drags on my move-in was due to my lack of preparation. Nice job, team!
Honestly the one star is too much!! The manager is the most disrespectful person I have met!
It was pretty good. 3 months of service. Space was clean and relatively dry. There was an issue with online billing that kicked me out of their system as not being up to date with automatic payments. Super annoying. Great staff however, friendly and helpful.
Deli
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