Penrith, United Kingdom
Newbiggin
N/A
+44 1768480691
Wheelchair-accessible entrance
Friendly and knowledgeable staff on where to dump the specific rubbish type, location and colour of the sign. A little wait time outside the site, but manageable. Don't try to go towards the closing time as you might not get in.
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Excellent customer service from staff which is quite rare these days.
Appalling attitude of security guard staff. Aggressive, demeaning and rude
With new Covid restrictions the staff have become arsey / argumentative, acting like jumped up hitlers. Not a pleasant experience unfortunately.
Under current restrictions due to Covid-19, only 4 cars can be on site at any time. This means there is an understandable wait whilst cars feed through. The wait can be 20/30 mins. There was 'Security' on the gate entrance during my visit on the 3rd. What a personable, helpful chap! Managed the 'tippers', traffic both ways and still took the time to explain the 'whys and wherefores'! The staff actually in the site were equally cheerful and helpful. Good job chaps!
Deli
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