Penrith, United Kingdom
Scotland Rd
N/A
+44 1768867985
Wheelchair-accessible entrance
We have just completely renewed 2 bathrooms. I got my tiles from Penrith Tile Centre and cannot fault them. They had a reasonable choice and at good prices. The shop was Covid safe too. The staff couldn't be more helpful and gave good advice and suggestions. I did make some changes and additions to my order and it was no trouble. The tiles were delivered on time and as ordered. The shop were happy to let me return unused tiles - in fact they couldn't be more helpful. I'm happy to recommend them and would certainly use them again.
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We are currently renovating a property and I decided to pop in to look at the tile range. I previously been in this store last year and didn’t have a great experience , the man was really disinterested at the time. However I am pleased to see a change of management and Wow what a difference. The gentleman I spoke to was really helpful and knowledgeable and he really made me feel valued as a customer. I was only looking for inspiration on this visit , but I will definitely be back to purchase soon
Excellent products and service - Sean even stayed late to help us make sure we were getting the right tiles and gave us lots of advice and samples. We ended up buying everything we needed from here such as grout, underfloor heating, levelling compound etc as prices very competitive and saved us trailing around - everything delivered straight to our door - would definitely recommend.
Service and support was excellent, despite the Covid lockdown. Range and quality of tiles was also very good. Staff arranged for delivery directly from supplier during lockdown and arranged for reimbursement for unused items when they re-opened. Very helpful and engaging throughout the process. T
Called in at Penrith Tile Centre and pleased to find that the new manager is someone who had given us excellent advice at his former employer. Once again he gave us great service .
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