Penryn, United Kingdom
Saracen Way
N/A
+44 1326372502
Toilets
Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible toilet
Very polite receptionist, it can be hard to get an appointment for a callback, a bit frustrating sometimes getting a locom doctor when you have waited for a specific Gp, but we find the surgery much better than trescobeas :-)
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Born and raised in penryn I can say this surgery has given me a lot of help over my younger years. As an adult now trying to get an appointment is impossible they need more phone lines or receptionists. I woke up at 5 to 8 this morning called literally as the clock on my phone went from 7:59-8:00 the literal second and the reception was busy. How is that possible. Hearing the reception is busy every time you call and not being in a queue or have another line to go to is stupid.
I would recommend this GP practice to anyone in the area. I've moved around a fair amount so have experienced a lot of different GP practices and this is one of the better ones. I have a tricky ongoing health condition so I have had appointments with a lot of the GPs here and they've all been great. They've all been as thorough as possible in examinations (given covid restrictions), they always have time for questions and take you seriously. Two of the GPs specifically have gone the extra mile with follow ups etc as well. Although I have only had limited interactions with the rest of the staff they all appear to be great as well.
You are caller number one in the queue, please hold... For 30 minutes
I can't praise all the staff highly enough for how they deal with the public, no matter how difficult the situation. I've always found them courteous and helpful, and have managed to get appointments both on the day, frequently, and in advance online, which is really convenient. Thank you to everyone at Penryn Surgery - you deserve some appreciation!
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