Pensacola, United States
240 Waveland St
N/A
+1 8504788933
Wheelchair-accessible entrance
A Beka Academy just put the name of a DANGEROUS person onto my account who can now access my children's address. I haven't had this person around me for more than 10 years. This is enraging & I emailed A beka for a manger, they said to call. When I called they said they can't transfer me to a manager. They're not BBB accredited. Who is accountable for this? I can't get help from anyone in customer service. I was told on the chat to \Take a deep breath.\ When your children are endangered by your Christian curriculum vendor.. I don't think the chat agent should be saying that.
like
My son loves this program and the teachers are awesome. Are whole family like everything about the program. He's learning alot and loves his teachers. Keep up the good work. He really likes Miss Amsbaugh, Mr Howe, Mrs burns.
If I can give Abeka a negative star, I would. I enrolled my three children with Abeka back in August and I have not recieved their books but they are charging me. I have emailed many times with no response. When I call, I am on hold for hours with no answer. When I do talk to someone, they have excuses has to why we don't have our books. When you are placed on hold ro speak to a different department, you have to start the hold process again. It has been very frustrating for my children and I. My children keep asking when do they start school because they do not want a repeat of last year where they could never catch up (my 11 year old had a melt down over it). It was very stressful for all of us. I have been looking into other programs even though the children want to do Abeka due to familiarity (school house teacher seems to be our next option). I am starting a Better Business Bureau (BBB) case about my situation, hopefully they will help me make progress. I just don't understand how a business can start changing you without receiving any service from them. I have been charged two months now. I can't get a hold of someone to change my order, stop changing me, and give me a refund. I would not do their online accredited program as they make it stressful with all the requirements. And if your child is late turning something in, they charge you 20 each time without any notice. You would be better off going to a public school. My son has been doing dual enrollment from a university in GA, but they won't take dual enrollment credits unless it's from their monopolized school, University of Pensacola. My son had to do all the Abeka classes on top of take college classes for courses he has already passed in college. DO NOT DO THEIR ACCREDITED PROGRAM. I have used Abeka books for 11 years but just recently tried their online ACCREDITED program, so a am very knowledgeable. I have been try to drop my son from this program but yet again, i am unable to reach anyone.
Great program for homeschooling, very expensive and customer service needs A LOT of improvement. I ordered books 20 days ago, still haven’t received my tracking number or books! Calling them is almost pointless, 3 hours on hold is unacceptable. If you’re short staffed, hire more help. This shouldn’t be happening...
10 stars for Brittany, the young lady that answered my call. I called and told her that I forgot to write something down. She helped me over and beyond. Wonderful Wonderful young lady. She saved me from my wife. My wife was very concerned that I would forget something. But, Brittany was there. Thank you very much.
Deli
The best companies in the category 'Deli'