Peoria, United States
8581 W Kelton Ln #208
N/A
+16239720497
This company is fast and responsive to CPAP, Oxygen, Negative Pressure wound therapy as well as invasive and non-invasive ventilation therapy. My mother receives services through this company and we could not be happier with their service. Since they have done so well I have referred them out to other friends and relatives.
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The oxygen store delivered o2 at 1 am in the morning...they were amazing...had the oxygen out in one hour....I would trust them with any o2 needs that you have...Steve in Phoenix
The oxygen store is unethical and dishonest. I provided insurance info and several weeks later called back and they had not done anything. Then a week later I call back and the representative said my insurance approved equipment and I had a 50 copay but my equipment was otherwise covered by my insurance. I subsequently was charged over 500 and they refused to reimburse me because they “already sent the bill to third party which takes care of billing.” It is a racket.do it trust them if they say anything about insurance covering costs!
I went to Oxygen Store by my doctor's referral. Wish this company didn't exist. As someone else stated, they don't actually work your CPAP supplies. Apparently the person who gave me my machine signed me up for automatic supply orders. I did not agree to this but now Rotech states I signed on it. The Oxygen Store did have me sign on a pad but this deceptive practice doesn't allow you to see the full document that you are signing for. So this is my fault I believe for trusting on their ethics. About a month after picking up my machine I received supplies stating that it was part of the initial order. At this time I received the wrong size nose pillows. I had a hard time contacting this company. This is when I realized that it was no longer The Oxygen store supplying. I tried calling again before 8am Arizona time and someone answered and seems to just have muted her phone. For close to 30 minutes on my way to work I waited for this person to talk to me. Lastly. I received a full automatic supply last week. I was not expecting this because I'm currently trying to work with a different company. Now, this Rotech company is starting that they wouldn't accept to change the wrong size pillows because i didn't reach out to them regarding the previous order.(Turns out the new supply just arrived with a slip that contained an email). I have been able to just contact them by email. STAY CLEAR FROM OXYGEN STORE And ROTECH. (Same company? I don't know)
They are horrible. Don't even show up on time. Lack Professionalism don't return phone calls. Government needs to stop contracting with them. Veterans deserve better than this.
Deli
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