Whittier, United States
12462 Putnam St
N/A
+1 5627895460
Toilets
Wheelchair-accessible toilet
Don’t expect to be taken on the time they tell you! My appointment was at 11 got there at 10:45 didn’t get seen till 12!!! Their was no on in the lobby. I don’t understand how that is or why it took so long. The process for an NT was litterally 15 min.
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Came here for my NT scan (twice) and my anatomy scan February and March 2018. The doctors and Emma the genetic specialist were amazing, but this review is specifically for the front-end staff. The receptionist was ruder than hell and was very confused about how to charge me, made me pay upfront and incorrectly charged me, then when I went in for my anatomy scan I was told the state would be paying for everything because of some terrible results on another test, the billing still charged me for it and made me play a game of cat and mouse to get it removed, I had to call my own insurance company to complain they illegally charged me to have it taken off. Then, to add insult to injury they charged me for a full anatomy scan ultrasound when it ended after about a minute because they couldn't find a heartbeat because my baby had passed. I'm so glad my doctor has changed offices for scans, because I don't think I would want to deal with the front-end staff here again if you paid me.
Slow, long wait to get seen, yet empty waiting rooms, gets personal information incorrect on intake forms, must wait for ten to call you to make an appointment, even when orders are marked urgent.
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