Alastair Reid Perth Garages

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Perth, United Kingdom

alastair-reid.co.uk
Car inspection station· Auto repair shop· Car service· Diagnostic center

Alastair Reid Perth Garages Reviews | Rating 3.2 out of 5 stars (5 reviews)

Alastair Reid Perth Garages is located in Perth, United Kingdom on 9 Whitefriars St. Alastair Reid Perth Garages is rated 3.2 out of 5 in the category car inspection station in United Kingdom.

Address

9 Whitefriars St

Phone

+44 1738622416

Amenities

MechanicToilets

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Oil change

Open hours

...
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Ziad Tayar

I brought my wife’s car to get it checked for a transmission oil leak. Stuart’s attitude was so bad, dismissive and disrespectful, made me feel worthless to be honest. My problem was that i could not drive the car long distances at its condition and therefore my options were limited. I asked specifically if there will be a cost for the service and Stuart said no. Following few days delay got a call for the cost which was a lot so I spoke to my wife and said will need to think about it. On arrival to pick up the car i was faced with 20 bill!! I explained the above to another guy who was there and his answer was “ Stuart will not say that” I said then I am lying I suppose, I paid and left. Few days later i called the owner. He said he would not dispute Stewart’ attitude but mechanically he is very good. Mr Reid also repeated that I must have been told of the cost beforehand. Eventually got the car repaired somewhere else and the cost was not that different from the quote they gave me but the attitude, dishonesty and accusations directed to me is really upsetting. Need to note my wife was not willing to bring the car herself due to previous uneasy experience. Mr Reid I can add the invoice number so do not please post this is fake review.

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michael orr

Great service and communication very helpful friendly staff. very reasonably price i would definitely recommend

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David Nicoll

Fair/good service, had to chase garage to find out if car was ready, starter motor work completed on time and too quoted price. However, disappointed to be handed back car today with driver seat dirty, no plastic cover used, which then begs the question if it was sanitised after work carried out. Guy at reception cleaned as best possible before leaving and gave me cover due to seat being damp, however, had to buy upholstery cleaner and give proper clean and sanitised when I returned home.

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Connor Joss

I would not recommend this service to anyone. The man has a shocking attitude with customers, making me feel nothing but an inconvenience. He went on to accuse me of driving with warning lights on which was untrue. Undertook the work without having been given an estimate of the costs or being given permission to do so. Took over a month to complete the work, apparently down to an elaborate story regarding the garage floors being painted. Thoroughly disappointed. RE: Alastair - I have written this review on behalf of a family member. In regards to being a spam account with no previous reviews, it might interest you to know that this is because we have never had such a bad experience with a business to feel the need to leave a review in the first place. The car has now been in the garage twice, and has come out with more problems each time. And just so that you yourself know this is a real review, maybe put more effort into your customer service rather than offering a twix after they pay you.

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Dave

Friendly and polite service. Quick and efficient work. Very reasonably priced. Cheers guys. Mrs J Rice