Perth, United Kingdom
Units 4/5, St John's Sc
$$
+44 1738231075
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
The manager who runs the places has turned it round, some good stuff in there and all the staff are so much beyyer
like
OK for range including the brands I wanted. Although they'd sold out of the large size Nike t-shirt that I wanted, the astounding part was that this store weren't able to order in one of these from other stores that held stock - not even if I paid for it in advance! This strikes me very much as a 'computer says no' mentality so if high level management want to get better feedback, they need to be far more responsive to what customers want. Not all store stocked items (as in this case) are on their web shop. If a local store isn't there to meet the needs of its customers, why is it there at all? I do NOT want to have to buy certain things online. If it came down to that, there are MANY choices to buy what I get from JD Sports so they're unlikely to get the sale and their local store will have one less customer. Staff effectiveness varied considerably with the first saleswoman being very responsive and helpful. A later visit after a week went by found this saleswoman wasn't in and the person I did see wasn't anywhere near as helpful and wasn't at all proactive about trying to get me what I wanted. It seems to be a lucky dip in this regard.
Jonathan was a big help thanks all the guys that work there really exceptionally!
Very helpful staff and good customer service.
I agree with other reviews. Spoke to someone on the phone and they were very helpful went in store and totally different attitude. One answer on phone different one in shop. Not the 1st time ive had a similar problem.
Decent pricing polite staff
Staff were so obliging as due to health issues they helped me to look for outfits for my young grandson
Busy but efficient staff
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