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Community Alternative Funeral & Cremation Services

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Peterborough, Canada

communityalternative.ca
Funeral home

Community Alternative Funeral & Cremation Services Reviews | Rating 4.2 out of 5 stars (3 reviews)

Community Alternative Funeral & Cremation Services is located in Peterborough, Canada on 83 Hunter St W. Community Alternative Funeral & Cremation Services is rated 4.2 out of 5 in the category funeral home in Canada.

Address

83 Hunter St W

Phone

+1 7057421875

Accessibility

Wheelchair-accessible entrance

Open hours

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I

Ian Toms

My family and I had an excellent experience with Community Alternative Funeral Home and Cremation Service. From our first contact, Caitlin Haveman was contentious, compassionate, professional, precise and very thorough. She was there to guide us through the process without intruding on our families privacy. She always took our calls immediately and knew exactly what we were asking for and what would be the solution. She took all the time we needed to think about alternatives and discuss matters. Moms obituary was complex; Caitlin published it perfectly in three different venues. We are very pleased with the services and would highly recommend Community Alternative to anyone.

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T Elliott

Very caring and not pushy.

S

Sarah Hammond

Would have given more stars as I usually try not to give a bad rating unless absolutely necessary - as we all as humans including business’s and establishments can all have our share of “bad days”. Have never had to make final arrangements for a loved one before - but just a couple weeks ago I unfortunately had to for my mom- unsure as to what exactly that entailed. I purchased an urn at their “partner location” ( will leave separate review on that one) which was a beautiful angel urn and “pre-approved” by mom.. Met with Kaitlyn at Community Alternative to do paperwork as well as give her “ media info” for the newspaper and online obituary. She was compassionate, kind and got things done as quick as possible for me. Two days later I received call that mom’s obituary would now be online later that day and in newspaper next day as was the plan. Perfect or so I thought. I went online to see my mom’s obituary. It was a hard enough moment for me to do that - then I was floored. My mom’s name was spelled incorrect.. My name ( her only child) also incorrect. Two of mom’s siblings names were missing completely, and one of her siblings last names again, spelled incorrect. This was not including basic grammar and punctuation errors. I was absolutely heartbroken for my mom. I called and advises it be changed IMMEDIATELY which they did - after the woman who answered the phone simply said “whoops” after I pointed out the errors one by one , but that is NOT something that ANYONE needs to deal with when trying to deal with a death of a close loved one as it is, let alone when paying the 110 (approx) media fee to begin with. I don’t know who typed it , and I don’t care- but when In that line of work dealing with such a sensitive issue- carelessness is not an option, nor does it provide a grieving family any sense of assurance or comfort when thinking about any other possible mistakes that may have, could have , or god forbid possibly been made with a loved one.

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