Peterborough, Canada
11 Maryvale Rd
N/A
+1 7057435466
The trip to the airport was fantastic! Not a single issue and we all had a great experience. We made arrangements with the owner for pick up in three days time, when we would be returning from our trip. The owner said the driver would be picking us up at the Sheraton hotel where he dropped us off; as this is the fastest and easiest option for pick up. We aren’t familiar with how it works and trust his professional advice to be picked up at the hotel because it’s the easiest option..... We arrive back in Toronto and the driver is at the Sheraton, where he was “supposed to be” but that was quite a distance from where we were dropped off! Like, on the other side of the airport! We has trusted this “professional advice” from the owner about what is easiest for US, the PAYING customers..... Instead he did what was extremely inconvenient for US and we were over an hour later than we should have been, getting home. The driver, Gabe, was wonderful and I want to say that he was fabulous! Both ways, an absolutely lovely, professional driver. The owner was rude, inconsiderate, and, clearly, uneducated in terms of customer service and knowing his job..... As much as all 8 of us agreed, that Gabe was amazing, we certainly wouldn’t recommend ever using this service based on the ill equipped, uneducated, rude, and ignorant owner.
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We were going to a Family Xmas brunch in Burlington ,Ontario so we decided to rent a limo for the Trip from Peterborough. What a wonderful experience! Gabe was our driver and got us there on time With no trouble at all, while sat back , chatted, relaxed. Personal touch was so easy to work with and Was very accomidating to our needs Job well done Personal Touch !
I've used Personal Touch Limo on four separate occasions for concert runs to Toronto and have had nothing but great experiences! The couple of negative reviews I've read here lead me to believe they must be written by a competitor or by one of those types of people who no one can possibly please. We've had a few different drivers over the years and every one of them has been super nice, professional and timely. Don & Carol are always a pleasure to deal with when scheduling out our appointments as well. This is definitely the way a family business should be run!
Personal Touch Limo I can’t say enough. We rented the SUV and it was out standing , very comfortable, very clean! The driver was amazing very professional, dressed professional! Renting a SUV limo for the first time ever for my mothers 70th surprise birthday and family pictures we thank you in every way for making it affordable and possible to make memories for this day. Thank you and we will recommend you to everyone.
Amazing company all around. Very professional, Clean and always ready in a times need. Truly always impressed with the service. Defiantly highly recommend Personal touch limo
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