Peterlee, United Kingdom
O'Neill Dr
N/A
+44 1429266654
Wheelchair-accessible entrance
Absolute disgusting behaviour from the receptionist sat from 2.50pm till 3.50pm with only me in the waiting area waiting for my 3pm appointment booked through 111 when I asked quite politely to cancel as I wasn't waiting any longer and as its a Sunday the chemist will be closed in 10 mins her reply was well you shouldn't book an appointment if you know the chemist will be closed!!!! I had to walk out before I said something I shouldn't.....in future ill make sure I feel unwell plenty of time before the chemist closes....if I was seen at the time I was given it would have given me plenty of time to get to a chemist.maybe look at getting reception staff with a few manners.
like
Couldn't be more helpful and lovely to me and my son when we needed to be seen.
Walk in with my 3 years old daughter on my hand. Told receptionist that she got hight temp (over 39) and breathing very hard... The only thing he told me to call 111 to get appointment!
Not impressed....I was barely able to walk( needing assistance from my brother ) whist a bored looking cleaner just watched,whilst the receptionist seemed uninterested & just said that you need a Drs referral/ring111 or it's emergency only after 8 pm..Parking is limited & they charge for it with a fine if not paid..People park outside & partly block the road.....
Absolutely disgusted at the out of hours receptionist. I had to stand outside waiting for 10 minutes for her to eventually open the door as she was elsewhere. Now she has just done the same thing to another person. We are sent here in an emergency and this is disgusting that we are forced to wait outside in the cold while a receptionist isn't doing her job correctly!!!!
Deli
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