Philadelphia, United States
1020 Race St
$$$
+1 2158730258
N/A
No-contact deliveryDeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholComfort foodHealthy optionsLate-night foodQuick biteSmall platesVegetarian options
i normally love dim sum garden the food is always amazing, but this time when we ordered, it took double the amount of estimated wait time. the wait time was 1 hour but it took 2 hours for us to get our food. i tried to call the establishment to inquire about the status of our order, however after 5 calls over 30min not one was answered, and the voicemail was full. we received our food but the lack of communication from the restaurant was disappointing.
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Second time having dim sum in Philadelphia and honestly eating here felt like I have never had dim sum in my life. Everything was fresh and handmade. If I could leave more stars I would. 10/10 would recommend.
Spend your money elsewhere. So disappointed in their customer service. Never tried it and probably never will, rude staff is an immediate no go for me. To Elaborate, we had called ahead and were told to come in with a party of four. With a maximum of 10 minute wait. We called again when we were 20 minutes out because we live quite far and the weather was quite bad, and were told it was fine to dine in on this Covid era Saturday evening. Once we arrived we were very rudely turned away and told that they had too many takeout orders and therefore couldn’t accommodate us even though the restaurant was more or less Empty. More so than the information conveyed was the delivery , it was absolutely rude and Unprofessional. Spend your money elsewhere
Food was delicious. Simple but heartwarming. It's cash only and they mentioned it only after bringing check. Google listen says cash only after I double checked but didn't notice beforehand. They do have ATM in the entrance.
I called ahead to find out if they are open for dine-in. I was told that we could do a walk-in. We drove about 45 mins to get to the restaurant. When we asked for a table, I was told that they are too busy with takeout orders and that they couldn’t seat us. I told the individual that I called ahead of time and was told that we could do a walk-in. He simply did not care and proceeded to do other things. Will definitely not be returning!
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