Phoenix, United States
18631 N 19th Ave #170
N/A
+16024663477
Great bike shop. Mike the owner is super friendly and knowledgeable. It’s awesome to see him and his staff helping grow the sport!
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Been here 3 times during working hours. Open sign is on doors are locked and no one answers the phone. Don't waste your time !
August 2019. I took my bike in and after examination they agreed to order 2 parts. I left my contact details. 2 weeks later I phoned during core business hours asking if the parts had arrived. They couldn't say, took my details again, and said to phone the next day. I did this 4 more times. Each time they said they had no records, took my details afresh, agreed to get back to me, but did not do so. I have now given up trying.
The reason they only get 2 stars from me is because I stopped in there one day after buying a "fixer upper" and would need a place to get parts and advice. The person I spoke too was probably the owner/manager. I was happy and confident they could help me. Then about 4-5 days later I went back with the first list of what I wanted to buy. Today there was a different person there. My first question was simple. I want to increase the height of the handle bars. I even had the part in hand. The person had absolutely NO CLUE how to do it and told me anything the might work was discontinued and I should buy cruiser handle bars. Um, no. I took my list and abandoned the purchase. So I did my own research and all I needed was a simple extender bar available almost everywhere. Literally made to do exactly what I wanted. So, tires, tubes, extender and seat ordered from Amazon now. So much for the local small shop personal service.
Great shop, Mike and Joey will get your bike hooked up!!...
The owner is super friendly and helpful!
This store is awesome! Just stopped in to get a repair kit for a stroller tire. The gentleman not only changed the tube for free but also checked the other tires on the stroller and carried it in and out of the store for me! Great service! I'll definitely be back.
Werx bicycle shop was super helpful and they had what I needed and kindly let me have it.
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