Phoenix, United States
4802 E Ray Rd
N/A
+1 4805983373
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
Really awesome dudes. Been here twice now, took a really nice Giant Cypress home after my first visit. 2nd trip was a repair I needed done and they were super cool and barely even charged me for the work. Thanks again dudes! Live this place.
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Maxx helped us out, Grabbed our bikes from an online order. He installed our kick stands while we waited, sold me a tailgate pad for the bikes, came out and installed the tailgate pads strapped our bikes down and sold us two helmets. I would definitely recommend this shop.
I've visited Bike Masters several times over the last four years. Being from out of town yet a regular visitor, I looked for a nearby bike shop. Always friendly and professional, my experience yesterday was truly exceptional. My old bike was suffering issues from extended weather and travel exposure. Todd Western proved himself worthy of every customer seeking expert service. He really went the extra mile getting things back in working order, offering suggestions for future maintenance and representing the Bike Masters company. Give this guy a raise and a promotion! He earns it everyday.
Update- Sean was able to fix my dropper post so I don't miss out on any rides while waiting for the dropper manufacturer to send me a replacement for the defective cartridge. Original- Todd and Max fixed up my stumpys derailleur in 2 days ensuring I can make my flagstaff trip. Cool spot and knowledgeable experts! Thank you guys!
The bike I rented was great! Best bike I have ever ridden. I rent a few bikes per year and ride my buddies bikes. Service was top notch. Helped me make the reservation over the phone. Went above and beyond setting the bike up for me. I’m somewhat picky. The guys are both super knowledgeable and passionate about these bikes. Which makes me enjoy the steed just that much more. I will be back. In fact I will most likely buy my next bike there if I am in AZ. I am moving to the area and this will be my new shop. Even if I have to drive by 4 other shops to get there.
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Wheelchair-accessible car parkWheelchair-accessible entrance