Phoenix, United States
5128 N 15th St
N/A
+1 6022648495
Brandon was wonderful about helping me when I needed to get in a place. Many emails and walking me through the entire process. I'm very appreciative for all Brandon did for us. I do have a few issues at my apartment and Brandon said he would have taken care of. Although I'm still waiting to have these completed and know Brandon will get taken care of. Thank you Brandon for all your help.
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New review as my last one was before everything went down. So after the flood that was a result of the negligence of the maintenance team they refused to cover the 1k in damages I suffered as a result. They were too cheap to replace the soaked and moldy/dirty carpets. They then proceed to threaten to evict me because a disgruntled, pitbull hating neighbor made a false accusation. I end up having to spend 1400. To buy out my lease to avoid an eviction on my record. They then try to destroy my credit by claiming I owe another 200 dollars for unspecified reasons after never returning my security deposit and clearing my apartment from any damage. They sent it straight to collections even though they had my phone number and my forwarding mailing address. I know because they willing gave it to the other tenant who later had someone come to my father's house to haress and threaten me. Ever since BH management took over I cannot recommend this place.
I had an amazing experience with the leasing consultant Gabriela Moreno. She helped me find the perfect apartment and explained every step of the way! I didn’t give five stars because my apartment was very dirty and I had to deep clean it myself, but the floors were new which is a plus. Thanks for your hep Gabriela!0
This place was built in the 70's and it is super roach infested. The management is always different. They have had some good folks but it is revolving door. But their plumbing issues are the worst part of my experience. They turn off the water for epairs\ monthly and mostly during the summer. And we still never have hot water. If you WFH and you can't flush for 10 hours, it becomes a problem. When the forced air conditioning is doesn't have a cold water source for cooling and it is 115 outside, it becomes a problem. And when they turn off the water without no notice, it becomes a problem. This big corporate owner cannot even provide adequate plumbing and on-site laundry facilities? Not worth the 900 they are charging for the units with a recent paint job.
Camelback Flats is perfect if you don't want to like where you live. Landscaping is always bad, they just move the leaves around. The brand new amenities might be nice, but no one has been aloud to use them. I would assume it is because management want one less thing to take care of. Actually, if you are huge fan of birds and/or bird poop on everything, you will love it here. They will literally turn your water off and leave for the night. Brandon is useless.
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