Phoenix, United States
2080 W Northern Ave #120
$$$
+16029731556
N/A
Literally just walked out of this place. Walked in and none of the ladies acknowledged us. We stood there looking at the menu briefly and waited to order. They were busy doing everything but assisting customers. She finally turns around to acknowledge us but it was like we were abother to her. I am real big on energy and something was off with theirs. We left and went elsewhere.
like
Happiness truly is a warm bagel. Nobody does bagels like Einstein’s and this location is no exception. My bagel was toasted to perfection with a liberal amount of Shmear (which is the nectar of the gods as far as concerned). It tasted way better than 3 deserves to taste. Also, the inside of this place is beautiful. With modern decor, funky light fixtures and comfy seating options, this is a very pleasant place to spend your Saturday morning.
For one bagel it took 10 minutes to get and on top of that it took them 5 minutes to acknowledge me at the window when I pulled up. If you don’t like your job quit. It is that simple.
I'm from Minnesota, so I was thrilled to see a Caribou Coffee here in Arizona. Their white chocolate mochas are delicious, whether you get them cold or hot. I almost always order a Nova Lox Bagel Sandwich. It's amazing, and the combination of the toppings they use and they way they serve it (with capers, and open faced) are why I get it here rather than from other bagel shops. That, and nowadays, the fact that they have a drive through. Couple drawbacks are that they don't currently have whipped cream due to the pandemic (seems odd, but ok, lol), and that if I try to customize it with extra veggies and garden veggie cream cheese, I tend to receive it with regular cream cheese. I've given up on the extra veggies and now just order it on a toasted everything bagel with garden veggie cream cheese. That seems to work as far as getting it made correctly. Sometimes the amount of toppings are inconsistent, and I'll get a ton of capers one week, and not so many the next week. Either way, I come here at least once a week and will continue to do so.
When it works...its great...Then... This is an Einsteins on the inside Location lacks Consistency. Frequently out of several flavors of bagels early in the day. (11/12p) Will not bake more - trying to 'encourage' customers to buy remaining flavors. Look & Taste of bagels is often hit or miss. Some baked too much - some not enough. Pics show Cinnamon Sugar, Blueberry, Asiago Cheese. Toppings are often spotty, missing and burned. They have tried to 'make' Cinn/Sug by adding to plain bagels after the fact - topping fell off while trying to slice bagel! Customer Service requires 'all hands on deck' even when only 1 or 2 customers. Associates manning registers are sometimes slow, don't know their inventory or what has been placed in bags/boxes. Not my fav location - just the closest
Always good. They should rename it einstein bagels and coffee. I didn't come to this location for a while because I didn't know it was einstein bagels.
Love their breakfast bagels ! The drive thru itself is messy but the food is amazing . Only thing is the guy that took my order through the drive thru sounded so bored with his life . Like he just didn’t wanna be there and was rude . Hire better people (:
The lady that works the window in the afternoon (today until end of shift) is always so sweet and upbeat. I love coming to this location because of the drive thru but she really provides awesome customer service as well. She made my day today by making the best Chai!
Deli
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