Phoenix, South Africa
24 Bramford Rd, Sunford,
N/A
+27 315006505
Mt Edgecombe Vet. My boy Tank loves his vet. Doc, assistant and receptionist is very friendly. Excellent service. Keep up the good work.
like
It is really sad and frustrating to know that the ONLY vet in Phoenix is not open daily and is only operational on a Tuesday and Thursday from 4pm to 6pm and then on Saturday and Saturday from 2pm to 4pm but their website says different. It seems as though, only the receptionist is there which serves no purpose to us when we need urgent assistance. How does one offer a service for our pets based on such times! There is also no emergency numbers provided as currently I'm sitting in a position where I require urgent attention for my kitten but cannot be seen to and have to wait until tomorrow at 4pm!
My dog was not eating or drinking on Thursday. Took him to the vet, there in no sense of order. All pets and owners are expected to sit in one area. Sicknesses can easily be passed from one pet to another like this. On this first visit, the vet took a blood sample and looked at it under a microscope. She said he had parvovirus. As far as I am aware, a test is supposed to be done to confirm this. No test was done whatsoever. She gave two injections and medication to give at home. This was very difficult as he was not eating or drinking. There was no improvement so we had to go back on Saturday and Sunday. On both of these days, she had put him on a drip for about 45 minutes to an hour, still convinced that he had parvo. Once done with a drip, she gave the same anti nausea injection as she did on Thursday (which was not helping). On Monday, my dog looked like he was going to drop dead at any minute. On Tuesday, I was not going to waste my time and money going to this vet. My dog couldn't even open his eyes or stand on his own. He was gone extremely thin and very dehydrated but had severe vomiting and diarrhea. I went to Dr Reddy in Mount Edgecombe. He did a parvo test and it was negative. He advised that the best thing to do was to admit him at Ashburne Veterinary hospital. He advised that he could give the dog injections and put him on drips, but that won't help if the dog isn't eating and that's where we were struggling. He did not even charge for consultation, only for the parvo test. My dog was admitted at Ashburne on Tuesday afternoon . We fetched him on Thursday afternoon and he was back to life. He put on some weight and had started eating on his own. The vomiting stopped and his stools were slowly getting back to normal. They administered meds that were so easy to give him. Maybe my dogs situation was a little different than most, but if you do want to save your pet, I wouldn't recommend you to go to this vet. It was honestly a waste of time and money.
The temp lady vet was super friendly and extremely helpful
The vet at Bramford Phoenix..is very dissapointing...it's sad to know how they operate..It's covid they don't even sanitize..they don't give us sanitizers when we enter..besides when the doc finish with a dog the tables are not wiped..the receptionist without even the doc checking the dogs give u a price. They are very unprofessional and they don't follow covid rules and there is no social distancing there. We really need another vet that's professional in Phoenix...besides they are only open 4 days in a week and that too for only 2 hours. It's sad and very dissapointing.
Extremely unprofessional!!! The receptionist is awfully rude. These people are in it in for fee. They don't have a heart towards pets! It's such a shame since her career path should be her passion. 2 pets died right infomront of me and she did not once sympathize. Her receptionist was asking them to pay the fee instead for 3 minutes treatment. I only went to that vet because I was desperate to treat my fur baby.
Both the vet and receptionist were very helpful and friendly!
Very effective and efficient
Deli
The best companies in the category 'Deli'