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Pioneer Comfort Systems

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Shreveport, United States

pioneercomfortsystems.com
HVAC contractorAir conditioning repair serviceContractorFurnace repair serviceHeating contractorPlumber· HVAC contractor· Air conditioning repair service· Furnace repair service· Heating contractor· Plumber

Pioneer Comfort Systems Reviews | Rating 4.8 out of 5 stars (5 reviews)

Pioneer Comfort Systems is located in Shreveport, United States on 1030 E Bert Kouns Industrial Loop. Pioneer Comfort Systems is rated 4.8 out of 5 in the category hvac contractorair conditioning repair servicecontractorfurnace repair serviceheating contractorplumber in United States.

Address

1030 E Bert Kouns Industrial Loop

Phone

+1 3187958000

Service options

Online estimatesOn-site services

Offerings

Repair services

Open hours

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M

Melissa Hecht

Brandon Lawson was the plumber who serviced my home due to a cracked pipe from our recent freezing weather. He was extremely knowledgeable, professional and patiently answered all of my questions. He opened the drywall and found the crack. After reviewing the options, I chose to have the pipe capped. He is the FIRST professional of any kind in the Shreveport/Bossier Area I’ve used to actually do a finished job with excellent attention to detail. He also cleaned up after himself (another first) and cut a panel to put back on the wall to cover the hole. He takes pride in his work and is very respectful! Awesome young man and awesome work! Will keep Pioneer in my phone contacts list and be happy to refer Brandon!

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Dennis Wissing

On about Feb 17 I called Pioneer to request service on my heater fan blower motor--not functioning. Within three hours I had a service man at my house. Great response time for sure. My unit required a new fan motor. A 89 diagnostic fee paid. On Feb. 23 they arrived to install the motor which took 20 minutes. I was called prior to the installation with the price--note that this was in the middle of the epic snow/ice storm and I felt I had no choice in order to heat my house. So after the fact, i searched on line for the retail cost of the exact fan they installed and prices ran from 97-110.00. I was charge by Pioneer 785.00. This is such a ridiculous markup. I spoke with a \supervisor\ and was told basically that is our price. I got two other estimates from other related companies and they ran 350-400.

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adan games

Called Pioneer Comfort to inspect one of our three heating/cooling systems in our home in May 2020. They said inside A-coil was bad. The system was 12 years old. They recommended replacing entire system at a price I can’t recall. I had them just replace the A coil at a cost of approximately 3321.00. I was also sold a maintenance contract for approximately 500. Just came and did maintenance Jan 27, 2021. First maintenance man found 2 faulty capacitors total replace cost of 285. Also maintenance guy( who was very professional and actually does clean squirrel cage fans etc) said one heating system just quit blowing while he was checking it. We never noticed any issues with that heating system. He called on a HVAC tech who apparently just happened to be very close by and that tech upon inspection said we needed to replace the draft inducer. The cost to replace the draft inducer was 724.00 total. At the time of payment I told him I wanted to keep the original draft inducer and the tech seemed hesitant and actually had to get permission to leave our old “ faulty” part with me. He did get the okay and left the part in our garage. Upon my inspection of this inducer I see zero evidence of bearing failure or motor failure. In fact it looks almost new. If there was anything actually wrong I suspect it may have been the pressure switch which is commonly replaced with a new inducer. So to sum this up. We were charged 724.00 to replace a draft inducer unit that costs about 90 wholesale. Normal install fee should not exceed 150 labor. So if you are on this company’s maintenance program and they recommend replacing an expensive part I’d highly recommend getting a second opinion first.

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Stephanie Lee

Josh M. came to our home to service our A/C. We received a call beforehand, which I appreciated. He answered questions quickly, as he is very informed, and with great care so that I understood all that was needed. He was extremely neat, respectful of our home, and would wear a mask if requested. He loves his work and his place of employment. With the work he does in the heat, in attics and on roofs in the Louisiana summer and he STILL loves this job?Well that says a lot. If I have a choice in the future, I would absolutely request him again. Please consider Pioneer Comfort Systems for your A/C needs. Their service contract saves us money and gives me some peace that we can hold back a serious issue until it’s actually needed. Else we’d be surprised in the middle of July or August with a break down. Murphy’s Law and all. Thank you to Josh and Pioneer Comfort Systems. One less thing for our family to worry about. Especially in these times.

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James G Jones

Excellent service and competent workmen. Show up on schedule and work efficiently. We have used Pioneer for HVAC and plumbing work and are always satisfied with their work.

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