Pitsea, United Kingdom
8 Broadway North
$$$
+441268559107
N/A
This store is amazing! Fresh food, fantastic staff and a nice hot sub to take away. Would recommend this store x
like
Dont bother, have ordered a number of times, each time I get the wrong order, something missing or doesn't turn up at all. Most recently they delivered the wrong order, blamed the driver, yet they are the ones preparing the order. Lady on phone really unhelpful wasnt prepared to send out the order again. Will not be going back
When first visited this shop about 2 years ago I was put off by flies all over the food. Left that time and went back maybe a year ago. Hygiene practises seemed to be improved and couldn't see anymore flies. However staff members keep changing too often. Last time visited last week around 5 o clock and in the shop were working two boys. I was taken back by their rude attitude and lack of customer service skills. They came across extremely rude and only thing they care about was to discuss some private matters between each other. And when they finally paid attention to their job they were not ashamed of commenting on customers choice of toppings in a very rude manner. Not even mentioning that instead of spreading toppings evenly they just put everything in middle of the sub. It's not nice to eat sandwich which is overloaded in middle and dry at the ends. Please sort out your team members and dont let your shop to be run by unprofessional and disrespectful people. Sorry to see that good ones who actually cared and did their job with pride have left.
I was in the queue for 13minutes. There were 3 people ahead of me, all of whom only ordered 1 sub each. The guy serving was very slow (maybe he's new, I don't know), but the more experienced staff member was in the back prepping something and left him to it. No make it worse, and as sorry as I felt for him... He had a cold. So for nearly 15 min I was standing there listening to him sniffing as he prepared sandwiches. Not a great experience. But the meatball bowl I ordered was hot and..that's about all I can say.
Not as good as other subways in Basildon area.
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