Plantation, United States
875 FL-7
N/A
+1 9547157796
DeliveryIn-store shopping
Wheelchair-accessible entrance
Car washOil changeRepair services
Hassan went above and beyond for me. He made sure that I found a vehicle I truly liked and in my price range. This is my first time ever having to finance a vehicle, and he made the process seamless. I went to so many different dealerships to look at vehicles and this is the only place that made me feel safe. Even the finance team broke everything down for me when I didn’t understand something. They were truthful, and listened to me. I can’t stress this enough, go here. You will leave with a positive outlook on car shopping.
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This week, I leased an Acura ILX with Rick Case Acura. Although I live in Miami, I chose to work with Rick Case because of the courteous and expeditious nature of its staff. I needed to sell my previous car and purchase or lease a new one within a very short time window. Alexandros was a spectacular salesman, who ensured all of my needs were met during the process. It was a joy to work with him. My partner and I plan to purchase another car from Alexandros and Rick Case Acura next fall. We highly recommend this dealership.
Always a great experience. I was in and out in under 3 hours and negotiations were very fair and easy. They didn't try to sell me on ridiculous extras and the few extras were explained but not pushed. When I said No Thank You, they didn't push it. I'm on my third lease with Rick Case Acura and have highly recommended them to family and friends. My sales rep Noa is brand new and I was her first sale. She was very knowledgeable and when she didn't know an answer, she didn't BS me; she found out the answer quickly and even thanked me for asking questions.
Keith Heron was fantastic! He truly loves what he do. I watched as he reached out to a customer to see how he could assist her as he was walking back in the office. I’ve seen others go by without stopping to say “hey how can I help you”, but not Keith. Although my issue did not get resolved because they were unable to duplicate the problem, I felt reassured that they did all that they could. The team was very patient with me. They listened, empathized and was hoping they would be able to resolve the issue since this was my second time coming back. Although the problem wasn’t present at the time I took the vehicle in, they made me believe that they truly believed I wasn’t crazy and that there was an issue although unable to identify now. Keith was great the manager was also great! Their team work left me with a sense of trust for the company. I believe Keith and his manager helped me with my concern 100% and I would give them a 10 for outstanding customer service. Thank you for all you do!
I love my new ILX walked in got greeted right away with a friendly guy Mitesh he was freaking AWESOME GUY straight up he got me what I wanted. Credit wasn’t great didn’t give me any issues with that. If you are looking for a guy that really works with you NO DEALER BS go see Mitesh Singara AWSOME DUDE . I got the deal that I wanted that’s never happen. THANK YOU SOOOOO MUCH.
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