Plymouth, United Kingdom
45 Springfield Rd, Elburton
N/A
+44 1752493002
I found them to be extremely helpful, I received very good professional advice from them
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I lost a business in the past due to malicious bad reviews, so I am reluctant to write bad ones. I hesitated before writing this , as its not fair to mouth off when feeling unhappy, and now that I calmed down a bit, I felt I had to write this. I am in the market for a business to buy, I stumbled across ADAMS&CO. on line and i called this morning to make enquiries. I had the absolute pleasure of speaking to a young lady by the name of Sue. Sue was charming, professional, witty, helpful, She had a personality to die for. Adams&Co did not have what I was looking for, but I hung up the phone feeling refreshed and impressed by the service, I wished my staff spoke to my potential clients the way Sue spoke to me. My quest continued, and amongst meetings etc, was keeping an eye on the internet , looking for my \Gold dust\ amongst all that the internet has to offer. I found a property in Plymouth that had just got on the market this morning, I called Adams&C0. to alert Sue of the potential deal, and as a gratitude for her dealing with me this morning, hopefully put some business her way. Only to be confronted by Wendy. Sue was on a late lunch break, and Wendy offered to help in an abrupt tone of voice, and since I had a good rapport with Sue, I asked for Sue to call me back. Wendy was most unhappy with that and insisted to find out what it is about telling me no fewer than twice that she is THE BOSS and Sue works for her. I explained my requirements to Wendy only to be told \WE DON'T HAVE ANYTHING FOR YOU\ . My negative feed back is not based on their sales, it is purely based on the attitude of the \BOSS\ on the phone and her unwillingness to help or be polite which in turn has prevented her making a sale. So, in fairness, they maybe the best since sliced bread, as long as you don't catch Wendy on an off day. More Sue, Less Wendy please !!!
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