Plymouth, United Kingdom
1 Charles St
$
+44 1752661456
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
Very professional and helpful staff, answered all my questions as a first time watch buyer and got an amazing watch, would recommend
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Good service should not be confined to when purchasing but also when there is a problem with that purchase. Having returned to the store with a mark on my Tag heuer watch bought for me by my daughter the manager went above and beyond to ensure we left the store happy, which we did. Excellent customer service and we will definitely be buying from them again.
Customer service is atrocious. Wouldn’t remove a couple of links from a watch which was a gift as I didn’t have the purchase receipt with me as it was a gift. Sub standard service from a company dealer is luxury time pieces.
I bought my fiance a beautiful engagement ring two years ago, unfortunately, the diamond kept falling out. To this day I don't know how we found it. Not only did they say they would repair it, but they gave my partner the option to choose another ring. She fell in love with another but it was a bit more than I initially payed. They waved the additional cost and let her take home the most beautiful ring - amazing customer service
Staff very professional and helpful.
Popped in on a lunch hour, friendly and professional staff. Rep I spoke to was not pushy
This shop is great. Staff are very professional and polite, and it's the place to go for that ring or a great watch. Quality.
Thank you so much for such an amazing shopping experiance. Susan H. and the team made us feel very so special. Thank you again. Tracey H....
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance