Plymouth, United Kingdom
48 Durham Ave
N/A
+441752662010
An excellent Hairdressers that I have just found. Hair stylist Kim is incredible and is one of a very few hair stylists who have been able to control my hair. Friendly salon with a nice atmosphere. I am a weekly customer now. Do give them a try. Very professional and helpful.
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If i could give less than one star i would. I have had my hair highlighted blonde for over 12 years and never had an issue until now! After the first attempt i came out with orange highlights... very upset and although not ideal, the owner who did my hair offered for me to come back to rectify which i did. The second attempt a few days later my hair came out white with orange highlights. Which obviously was not what i asked for. I was then offered to come in for a third time to again 'fix it' which i do not want to do. Leaving with a 20%discount for being a first time customer and a free conditioner for my damaged hair i was not happy at all. For the trouble, time wasted, and pure distress this has caused me i asked for a partial to full refund as i wanted to go elseware now to get it properly done. Not only this but i was then blamed for making her feel rushed which i did not do in anyway. I think i had been more than understanding. But now i will be out of pocket as i do not trust to go back to this salon for a third time. Very disappointing and will never be returning.
Only been here once but am booked to go back. Very pleased with the service and the staff are lovely and make you feel very welcome
Deli
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