Plymouth, United Kingdom
1 N Prospect Rd
N/A
+441752561305
I've been registered with this surgery for many years and have nothing but praise for them. I am registered with a first class lady doctor, the nurses are kind and efficient, never had problem getting appointment or prescriptions.
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I have been with this surgery for about 30 years if not longer. They have always tried to accommodate my requests/needs. The reception staff all work extremely hard and are always kind and caring and will try their best to listen and a ct on your requirements.
Rudest receptionists that are absolutely useless and nosey. Do not care about you well-being at all. On numerous times I have rang only to be questioned why I need to speak to a doctor, the time before that when I rang the receptionist was not interested at all, at that point I was suffering with horrendous dizziness and I wasn’t allowed to speak to the doctor, if the receptionists spent less times being busy bodies they would be able to answer more calls and actually do there jobs! It’s such a shame because the doctors and brilliant. A shame that terrible receptionists are making the practice go to shambles, heard it from several people now!
Recently my health has taken a nose dive . All the doctors have been very helpful particularly Dr Rowe and a lady called Joycelyn who made a house call... I would like to say how helpful the reception staff have been when ever ive needed assistance... Many thanks Richard Inness
They are without doubt the best surgery in the area. They take care of thier patients even at this hard time. They phoned me to sort blood tests, flu jab and my COPD review the.
I have been trying for 2 weeks to get through and I cant even get through on the phone all I get constantly is there are more than 7 in the queue this is constant morning or afternoon the surgery is a shambles I've been Ill now for over two weeks and cant even get to bloody talk to anyone
Wife and I had Flu jab today at ToysR Us car park . Excellent , no waiting , professional and well organised . Brilliant service . Well done team
This surgery is joke. The doctors are very stuck up, the receptionist are noisy and arent helpful AT All. I had my second Hart hattack and I can't get through to manage to get an appointment. The we side is a joke too is impossible to access it only give a change of address page and after that never load the appointments page. By phone option number 1 you will never get to speak with anyone, option 8 after 30 minute waiting the receptionist denied me of an appointment saying that that line is only for vaccin, and put me back on waiting and then cut me off. Is impossible to get a repeat prescription as the surgery alway delays and leaves me with no medicine.. I still need and appointment and I don't know what can I do.
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