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Walmart Auto Care Centers

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Pocahontas, United States

walmart.com
Tire shop· Auto parts store· Car battery store· Auto repair shop· Oil change service

Walmart Auto Care Centers Reviews | Rating 3.4 out of 5 stars (7 reviews)

Walmart Auto Care Centers is located in Pocahontas, United States on 1415 Highway 67 S. Walmart Auto Care Centers is rated 3.4 out of 5 in the category tire shop in United States.

Address

1415 Highway 67 S

Price range

$$$

Phone

+1 8708927802

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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J

Jacob Carter

We went in to have a tire replaced, with a front to back rotation and swap of the tires. This simple and easy change that could have been done in 10-20 minutes by ourselves took 2.5 hours. During that time, you would think they'd be making sure to do things right, but they managed to break the wheel cover of the tire being changed in the process. Afterwards, they were not willing to replace the part or pay for it to be ordered, but instead told us that we needed to go and buy the part they broke, and fix it, ourselves, then bring them the receipt, and reimburse us for the part. Here's the thing though, that's making US do the manual labor of their mistake, not even mentioning the cost of gas between home/work and their location. The only conclusions I can draw from this experience is that the person responsible for breaking the wheel cover was inexperienced with no supervision, or they were under the influence of drugs and/or alcohol while on the job. Whatever the reason, this experience was unproffessional and crossed a line. We will not be returning to this location for any automotive services, only the reimbursement, and if necessary, legal due process. That was not the only problem, however. The details and paperwork of what work needed to be done and was done was mixed up with another customer, and took somewhere between a half hour and an hour to settle that alone. No one should be trusting these individuals with their vehicle for any reason. Either just do it yourself, or find someone who knows what they're doing, it isn't worth the money spent or the frustration of dealing with these people.

A

Alexander The Great

Got a brand new set of front tires and didnt even get balanced right. Go somewhere else if you can. This seems to be a common occurance with other people.

R

Ron Hendricks

Employees suck at customer service.

N

Nick Merritt

Had an oil change done and then they didn't even put my skid plate back on right so it fell off while I was driving, I heard it dragging underneath,

K

Kelly Manuel

They were really fast

B

Brett Franklin

Quick service

S

Steve Carson

They tried 3 times to balance the new tires that I bought from them and there still out of balance,NOT HAPPY

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