Polegate, United Kingdom
Sloe La
N/A
+44 1323874140
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Shockingly bad. On the Face of things it appears to be a luxury higher end home .set on beautiful grounds. But realistically there is lack of communication between staff on care provided in which the patient suffers... Health and safety is an issue . Lack of understanding of all requirements . Things occured which as a family we would never on known about but luckily did because we visited often. I wouldn't trust them with anyone .
like
Don't be deceived by the fancy location .. grounds etc. When staff looking after their patient don't even know what's wrong with him that's shocking. Lack of communication. Shouldn't take on patients they are not equipped to deal with Not one to write reviews publically but unless your relative is able bodied I would not trust my loved one staying here. So maybe protocols not adhered to.
Beautiful home and caring staff who took excellent care of my mum. A real home from home where we were all treated with great care and respect.
Lovely welcome for my Mother from staff, beautiful location and home. Felt confident leaving Mum.
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