Search Icon

Posturite Limited

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Polegate, United Kingdom

posturite.co.uk
Office furniture storeConsultantTraining provider· Office furniture store· Consultant· Training provider

Posturite Limited Reviews | Rating 2.8 out of 5 stars (5 reviews)

Posturite Limited is located in Polegate, United Kingdom on the mill, Station Rd. Posturite Limited is rated 2.8 out of 5 in the category office furniture storeconsultanttraining provider in United Kingdom. POSTURITE INTERNATIONAL LIMITED is a company based out of THE MILL BERWICK, POLEGATE, United Kingdom.|POSTURITE US LIMITED is a company based out of THE MILL BERWICK, POLEGATE, United Kingdom.

Address

the mill, Station Rd

Phone

+44 3453450010

Headquarters

POLEGATE

Service options

Delivery

Offerings

Assembly serviceRepair services

Open hours

...
Write review Claim Profile
D

Douglas Orr

The opploft standing desk has exceeded my expectations. Simple, sturdy and easy to use. I initially had an issue on the cable management extender. It was resolved by friendly and supportive staff.

O

Olly Tice

Fantastic experience and products. I received the wrong product initially but the guidance and support I received to correct this was exceptional - very impressed with the customer service! Thank you!

K

Kathy Fletcher

Fantastic after sales service from Rob! I lost a small part of an ergonomic mouse which I couldn't be source in Australia. Rob responded very quickly to my email and had the new part in the post that day. It arrived well packed and with clear instructions on how to replace the part. I'm so happy to be up and running with my Penguin mouse. #awesometeam

I

Irene Himona

Avoid. really poor. bought an expensive but defective product - which literally broke in half. It happens. I sent them photos and asked for replacement. No response, no acknowledgement. Totally within my rights under the UN consumer act to be given full refund - but as they are not responding, either I forget about it and throw the money away, or I have to take them to county court. Which is a hussle. Avoid

L

Lewis Bacon

Very very poor service indeed, website and online order receipt stated 4 working days lead time(and it still does), when it didn't arrive I called and was told it would be delivered mid week of the following week, (now 7 working days) when it didn't arrive again ,I called and was told that it was more likely to be 2 to 3 weeks! I explained that that was not acceptable and was then promised a call back. I didn't receive a call back, I did receive an email which stated that they were waiting for the castors that I had ordered and they didn't know when they would arrive. So again, I called back and suggested that they send me the chair with the original castors so they could then send me the correct soft floor castors when they arrived. I was then told I would need to wait another week for delivery. I again suggested that maybe given the misleading information that they should provide me with a next day courier service free of charge. After a few minutes on hold the assistant came back and said she couldn't guarantee next day as she didn't want to promise in case the stock didn't arrive. So sensing something wasn't quite right, I asked again to confirm when the next delivery was due and it changed to Friday and I wouldn't receive it until Thursday / Friday of the following week. At this point I asked for a refund as I had lost complete faith. This is most definitley the poorest customer service I have received from any company under the current Covid 19 situation. Most companies realise that now more than ever, customer service is important, and whilst I am more than happy to accept delays due to the challenges we all face, there is no excuse for poor service. To the directors of Posturite Ltd I say this, take care of your customers and they will take care of your business, ignore that at your peril.

Top 10 companies in Office furniture storeConsultantTraining provider category

Close