Polegate, United Kingdom
77 High St
N/A
+44 1323482323
Toilets
Wheelchair-accessible toilet
Really good doctors, well organised, great staff.
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Always a good service here, loving the team's efficiency.
This used to be a very good surgery years ago. Now you find only rude and unhelpful doctors and receptionists. Absolutely no interest in their patients whatsoever. Definitely time to move on.
Terrible experience here. GPs are rude, one - Higgin - was particularly rude to me when I am always polite when addressing doctors. When I complained they did nothing to offer a resolution, just blamed me back and said if you don't like it, go elsewhere! Shocking response and clearly demonstrates their attitude towards patients and lack of patient service. Their service is also shockingly poor and I had to wait 6 weeks for a simple nurse procedure. It is impossible to get through to book an appointment in the mornings, on numerous occasions it has taken me over 30 minutes to get through. Then when you request a later appointment, they tell you they don't have any and you have to take the appointment they give you which is dependent upon what time you call up. Although when it was put in writing to them, they denied it and said that they do offer evening appointments and other appointments with other practices. That is incorrect as I definitely wasn't given these options when I spoke to the practice. A patient should not have to write this review at all about a GP service, and to say to go elsewhere if you don't like it is frankly a disgrace.
Fast, efficient, results and prescription for my mum, so impressed, thank you
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